Business ProfileforPearson Plumbing, Heating & Pest Control

At the end of May our basement ceiling started POURING water out. We called Pearson Plumbing, Heating and Pest Control out to look at it on an emergency call. I explained the situation, they told me how much the emergency fee would be, the *** came out and told me he did not know what was wrong with it. That he would send somebody else out tomorrow. I wasnt super impressed with the service because Im paying extra to have somebody come out immediately for an emergency and he said he didnt know what was wrong with it.The next day I called and cancelled the person coming out and said I wasnt impressed with the services performed the night prior. The lady said okay no problem and cancelled the appointment, she did not indicate that I owed them ANYTHING.Fast forward a month and a half, someone calls me to tell me I still have a balance with them. I say what??? This is the first time Im hearing of this and it is a month and a half later? I tried to argue by telling them the exact situation, that no one has communicated with me since, that this is the first Im hearing of it, and the *** literally came out and said he had no idea what was wrong with it. The lady just said if Im not paying it shes sending me to collections.Both managers were extremely rude and unwilling to work with me. I even asked if because they couldnt waive the fee, if they would be willing to reduce it to a normal fee since the emergency *** said he did not know what was wrong with it. They said no because I was aware of the emergency fee and signed something. I stopped arguing and said fine, I will pay it but can I please get an extension. They agreed to the extension.I just called to get a copy of the bill/invoice they sent me virtually to submit to my insurance company in hopes that they would help me cover it. The woman emailed me the bill. THE BILL THAT I SIGNED THE ***** THAT THE MAN CAME TO MY HOUSE LITERALLY SAYS I OWE $0. But theyre still demanding I owe them $240+!