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            Business ProfileJewels By Park Lane, Inc.

            Home Party Planning

            Contact Information

            100 Commerce Dr

            Schaumburg, IL 60173-5328

            Visit Website
            (847) 884-9999

            Customer Reviews

            3/5

            Average of 14 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 69

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            100 Commerce Dr, Schaumburg, IL 60173-5328
            BBB File Opened:
            10/1/1960
            Years in Business:
            69
            Business Started:
            8/1/1955
            Business Started Locally:
            8/1/1955
            Business Incorporated:
            9/2/2008
            Type of Entity:
            Corporation
            Alternate Business Name
            • Parklane, Inc.
            • Park Lane Jewelry
            • Park Lane Jewelers
            Business Management
            • Mr. Scott Levin, CEO Sales
            • Mr. Donald Richow
            Contact Information

            Principal

            • Mr. Scott Levin, CEO Sales

            Customer Contact

            • Mr. Scott Levin, CEO Sales
            Additional Contact Information

            Fax Numbers

            • (847) 884-9998
              Primary Fax

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/28/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I have purchased thousands of dollars of jewelry from *********, bracelets, necklaces, earrings, and rings, only to have almost every piece of gold jewelry tarnish to the point that I cannot wear them anymore. I returned some Of the pieces however I am past the 120 day **** and would have to pay to have new product shipped and I am not paying any more money to this company as the gold tarnishes way too easily. It has been very disappointing that I have had to throw many pieces away and I would like a refund for the pieces that I can no longer wear due to tarnishing. Also, I have one piece where the clasp broke and I would like a replacement for that piece or a refund if they no longer sell the piece.
            Read More
            Read 5 More Complaints

            Customer Reviews

            14 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lucrecia N

            11/27/2023

            TERRIBLE CUSTOMER SERVICE. DOESN'T ANSWER PHONES, WANT TO COMMUNICATE ONLY VIA EMAIL AND DON'T RESPOND TO MESSAGES ESPECIALLY WHEN PACKAGES ARE LOST AND NOT DELIVERED...THEY WASH THEIR HANDS. ***** WILL BUY FROM THEM AGAIN. They don't even deserve one star I my opinion. Doesn't offer return labels , charges for shipping and handling and doesn't insure packages so when lost they don't replace items or reimburse money, terrible company.

            Jewels By Park Lane, Inc. Response

            11/28/2023

            We are terribly sorry for your bad experiance with our company. We would love the opprtunity to make this right. If you do decide to give us another chance, please e-mail ***************** Thank-You for your feedback, we take your review very seriously.
            Read 13 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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