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          CarAdvise, LLC has 1 locations, listed below.

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            Business ProfileCarAdvise, LLC

            Apps
            BBB accredited business

            Contact Information

            475 N Martingale Road Ste 280

            Schaumburg, IL 60173

            Visit Website
            (844) 923-8473

            Business hours

            7:00 AM - 7:00 PM
            Business Hours
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 7:00 PM
            7:00 AM - 6:00 PM

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            Customer Reviews

            4.62/5

            Average of 162 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/28/2017

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            CarAdvise is mobile & web-based platform that allows users to transact electronically with over 20,000 automotive maintenance & repair shops. around the country.  

            Key features include; OEM maintenance reminders, the ability to schedule service with pre-vetted & reliable shops, review simple explanations of services with fair price ranges, access to ASE Certified Technicians for advice, dynamic mobile approvals, payment, rating their transaction, and the storage of maintenance history.  

            Products & Services

            Oil changes, Tire Rotation, Brake pads, Brake Rotors, Transmission Services, Car Maintenance Services, Car Repair Services

            Business Details

            Location of This Business
            475 N Martingale Road Ste 280, Schaumburg, IL 60173
            BBB File Opened:
            3/20/2017
            Years in Business:
            9
            Business Started:
            8/15/2015
            Business Incorporated:
            1/13/2016
            Accredited Since:
            7/28/2017
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • CarAdvise
            Hours of Operation

            Primary

            M:
            7:00 AM - 7:00 PM
            T:
            7:00 AM - 7:00 PM
            W:
            7:00 AM - 7:00 PM
            Th:
            7:00 AM - 7:00 PM
            F:
            7:00 AM - 7:00 PM
            Sa:
            7:00 AM - 7:00 PM
            Su:
            7:00 AM - 6:00 PM
            Contact Information

            Customer Contact

            • Ms. Mandi Ginsburg, Director of Operations
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/31/2024

            Complaint Type:
            Billing Issues
            Status:
            Answered
            May 28th there was a glitch in the app (I have a video screen recording of it) that charged the wrong payment method I was no longer wanting to use. It was charged anyway even after in the video switching to a different payment method before approving services. They have sent me a refund but this will take 1-3 business days. for every day it isn't returned I am getting charged fees for overdrawing. $36 per day. It is taking closer to the 3 business days and will go through the weekend which will be over $150+ in fees I am paying for a glitch in their app. I requested I get reimbursed for the fees I have to pay from their mistake and haven't heard anything back
            Read More
            Read 12 More Complaints

            Customer Reviews

            162 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Eileen S

            11/11/2024

            The app is very explanatory. Discount along with the service is great. Not to mention the excellent customer service.
            Read 161 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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