Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Zeigler Chrysler Dodge Jeep Ram of Schaumburg has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforZeigler Chrysler Dodge Jeep Ram of Schaumburg

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    New and Used Sales and Service

    Chrysler

    Dodge

    Jeep

    Ram

     

    Business Details

    Location of This Business
    208 W Golf Rd, Schaumburg, IL 60195-3606
    BBB File Opened:
    2/14/1989
    Years in Business:
    17
    Business Started:
    8/24/2007
    Business Started Locally:
    8/24/2007
    Business Incorporated:
    3/11/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Zeigler Chrysler Dodge Jeep, LLC
    Business Management
    • Mr. Joe St. Germain, Regional Vice President
    • Ms. Lindsay Latsko, Manager of Business Relations
    • Mr. Aaron Zeigler, Managing Owner
    • Mr. Harold Zeigler, Managing Owner
    Contact Information

    Principal

    • Mr. Joe St. Germain, Regional Vice President
    • Mr. Aaron Zeigler, Managing Owner
    • Mr. Harold Zeigler, Managing Owner

    Customer Contact

    • Mr. Joe St. Germain, Regional Vice President
    Additional Contact Information

    Fax Numbers

    • (847) 885-8708
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jessica D

    1 star

    07/08/2024

    When I was in the market for a new car for myself and my twin babies, I began by researching dealerships to ensure I would receive a fair price. I came across a Jeep that fit my budget, so I contacted the dealership to inquire about it. However, when I arrived at the dealership, I was greeted by a sales representative named Z, who informed me that the Jeep I was interested in was not available. ******************* - another sales man offered to show me another brand new Jeep. He then showed me another Jeep that was within my budget, but the babies were at the end of 3 hours there. He said he can deliver it and I can virtually sign paperwork. However, when it was dropped off I was told I had to come in on Saturday to do it - i went to sign the paperwork the next day, I noticed that the glove box contained garbage and a receipt for a tire replacement, no antenna and the rear headliner was loose. I asked about these issues and was told that the tire was likely just popped, but the liner and antenna would need to be repaired because it was a loaner car and the person must have replaced on their own. I would need to schedule a service appointment to address these issues. They advise they inspect each vehicle before it leaves the lot but if they do that then why didnt they notice the tire receipt, the antenna missing, and the liner issue? How do I know this car is safe or more damage was to done to the tire / wheel area?So now I have to schedule service repairs for liner but have to move my infant car seats (with an anchors) twice - which are a pain and hard to clip in. I am concerned about the safety of my vehicle and would like to see a report on its condition but **** keeps giving me he checking into to it. To date I have been unable to get an answer from salesperson, *******************, and the general manager, ***********************, has not responded to my concerns. So I have no recourse because I have no transportation and need a vehicle

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.