Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Regis Regal German Sheperds has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Regis Regal German Sheperds

      1710 Il Route 173 Spring Grove, IL 60081-8841

    • Regis Regal German Sheperds

      1710 Illinois 173 Spring Grove, IL 60081

    • Regis Regal German Sheperds

      1710 Illinois Route 173 Spring Grove, IL 60081-8841

    • Regis Regal German Sheperds

      1710 IL-173 Spring Grove, IL 60081-8841

    Business ProfileforRegis Regal German Sheperds

    Zoo Animals
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Regis Regal German Sheperds has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Regis Regal German Sheperds

        1710 Il Route 173 Spring Grove, IL 60081-8841

      • Regis Regal German Sheperds

        1710 Illinois 173 Spring Grove, IL 60081

      • Regis Regal German Sheperds

        1710 Illinois Route 173 Spring Grove, IL 60081-8841

      • Regis Regal German Sheperds

        1710 IL-173 Spring Grove, IL 60081-8841

      Location of This Business
      1710 Il Route 173, Spring Grove, IL 60081-8841
      BBB File Opened:
      1/11/2007
      Alternate Business Name
      • Von Regis Regal German Shepherd LLC
      • Regis Regal German Shepherds
      Business Management
      • Cindy Kelly, Owner
      Contact Information

      Principal

      • Cindy Kelly, Owner

      Customer Contact

      • Cindy Kelly, Owner
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      John C

      1 star

      08/18/2024

      Dysplasia and Fraud. Had my dog x-rayed and first ************ said it was the worst case of Dysplasia she had ever seen in a dog. Had a second Vet review the x-rays and he said it was not the worst case he had seen but the dog definitely had Dysplasia. *****, typically, refuted both Vets but refused to show the x-rays to her own Vet or any Vet of her choice. I will pay to have the dog x-rayed again under anesthesia as ***** is demanding. The Vet said, in this case, it will not change the outcome only the severity of the Dysplasia will be established.Also, she fraudulently kept $2500.00 I paid for Service Dog Training entered on the contract she drew up. I contacted her 3 times to get the dog to her for training. First time, her mother was sick and she was in *******. I waited two months and contacted her again. Her mother had passed and she could not take the dog. I had to start her with another trainer and paid for that training. The third time I contacted her to do the Service Dog Training she stated she was "slammed" and could not take the dog for training. Once the training was completed by the world renowned trainer I engaged, I asked for my money back. She refused. Said she does not separate the dog from the training. That is not in the contract. Read all the "One" reviews and you will see a trend of her keeping money paid to her she would not return after not providing the service paid for. She claims that the dog was now "mentally Ill" because I started her training too early. Really? Mentally, the dog is fine and very well trained.VETERANS AND VETERANS ORGANIZATIONS, I am a Veteran who needed this Service dog as a Brace Dog. She has provided a dog with Dysplasia who, most likely cannot be a Brace Dog. And she kept money she did not earn as per the contract for training. But, I hope any Veteran or ******************** considering her line of dogs as Service Dogs, beware and consider going elsewhere. You will be well served elsewhere.***** Retired

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.