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          Find a Location

          Dick Van Dyke Appliance World has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Dick Van Dyke Appliance World

              Springfield, IL 62711

              BBB Accredited Business

            • Dick Van Dyke Appliance World

              134 N. Martin Luther King Decatur, IL 62523

              BBB Accredited Business

            • Dick Van Dyke Appliance World

              1510 N Neil St Champaign, IL 61820

              BBB Accredited Business

            • Dick Van Dyke Appliance World

              1611 Clearwater Bloomington, IL 61704

              BBB Accredited Business

            Business ProfileDick Van Dyke Appliance World

            Major Appliance Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            Springfield, IL 62711

            Visit Website
            (217) 544-8180

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.1/5

            Average of 77 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            76 complaints closed in last 3 years

            22 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/1997

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Appliance sales and service retailer 

            Products & Services

            This company offers appliance sales, parts, service and repair including refrigerators, freezers, ranges, dishwashers, microwaves, washers and dryers and venting systems and hoods.

            Business Details

            This is a multi-location business.

            Find a Location

            Dick Van Dyke Appliance World has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Dick Van Dyke Appliance World

                Springfield, IL 62711

                BBB Accredited Business

              • Dick Van Dyke Appliance World

                134 N. Martin Luther King Decatur, IL 62523

                BBB Accredited Business

              • Dick Van Dyke Appliance World

                1510 N Neil St Champaign, IL 61820

                BBB Accredited Business

              • Dick Van Dyke Appliance World

                1611 Clearwater Bloomington, IL 61704

                BBB Accredited Business
              Location of This Business
              Springfield, IL 62711
              BBB File Opened:
              8/9/1993
              Years in Business:
              47
              Business Started:
              1/1/1977
              Business Started Locally:
              1/1/1977
              Business Incorporated:
              8/2/1984
              Accredited Since:
              12/1/1997
              Type of Entity:
              Corporation
              Alternate Business Name
              • Dick Van Dyke, Inc.
              • Appliance World
              Business Management
              • Mr. Dennis Rieken, Owner
              • Mr. John Shepherd, President
              • Mr. Bryan Horath, Vice President
              • Mr. Darrell Haslett, Vice President
              • Mrs. Lynn Rieken, Secretary
              Contact Information

              Principal

              • Mr. Dennis Rieken, Owner
              • Mr. John Shepherd, President

              Customer Contact

              • Mr. Dennis Rieken, Owner
              Additional Contact Information

              Fax Numbers

              • (217) 546-2778
                Primary Fax
              • (217) 544-0737
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              76 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I have been denied the Warranty Coverage from Dick VanDyke Appliance World Springfield for my ********* refrigerator. SN: ********** Invoice ********* date 2/22/21 PRICE $649.99 Purchased warranty coverage for *********** PRICE $200.99 online website: No Worry 5/10 Year Protection Plan covers the cost of parts and labor necessary to return your appliance to factory specifications. $200.99 Estimate parts and cost of repair quote was $1,400. Repairman stated we were fully covered. Office left this message on my phone that they would buy out the rest of the warranty for $260.00 and apply that toward the purchase of a new refrigerator. They make the claim that parts are not available . This refrigerator is still being sold from other outlets, and parts are still available on line. I have been unsuccessful in uploading backup. i do have hard copy.
              Read More
              Read 75 More Complaints

              Customer Reviews

              77 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Walt S

              10/10/2024

              Called about a Samsung refrigerator ice maker that stopped working. Repair guy showed up a week or two later. Asked about the problem. Opened the refrigerator door said they have had problems with these in the past - closed the door- said that will be $79 - we’ll be in touch. That’s it- could have done what he did over the phone. Got a call two weeks later and was told repair of the ice maker unit would be $795. Checked in Amazon and found replacement unit for around $200. Even with labor wouldn’t even come Close to $795. This place needs work on their customer service skills- and that is an understatement. My advice stay clear Of them.
              Read 76 More Customer Reviews

              Local BBB

              BBB of Central Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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