Business ProfileforProject Party
Current Alerts For This Business
In September 2022, BBB investigated Project Party's business practices. This investigation was prompted by a complaint inquiry regarding a consumer never receiving items from the website after making a purchased from https://www.theprojectparty.com/ .
On 9/27/2022, 10/03/2022 and 10/10/2022, BBB requested additional information. As of 10/18/2022, BBB has not received any response from Project Party.
Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business practice.
Additional business information
On 9/27/2022, the BBB contacted the business regarding their advertised products on their website. The business advertised as an online retail store selling party decorations. Based on the information on the website, the BBB asked the business to substantiate that the store is indeed a real online retail shop and requested that the business substantiate its business as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://www.project-party.com/
Limited Time Offer
Meri-Meri Halloween Decorations
On New Collection
Make your Halloween party look terrifyingly terrific. Set the tone for your party with front door decorations to thrill your guests, and visiting trick and treaters!
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
As of 10/18/2022, business has not responded to BBB emails or substantiated claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 421 Barrington Rd, Wauconda, IL 60084-3486
- BBB File Opened:
- 8/9/2022
- Years in Business:
- 3
- Business Started:
- 10/1/2021
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- Project Party Inc.
- Business Management
- Business Manager, Managing Member
- Contact Information
Principal
- Business Manager, Managing Member
Customer Contact
- Business Manager, Managing Member
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/10/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
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