Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

American Rental Home Furnishings has 52 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAmerican Rental Home Furnishings

    Rental Furniture
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Company offers a Toll Free number for its customer's to call, which 800-707-RENT (7368).
    See all additional business information

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/30/2004

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    American Rental began in 1981 in Bloomington, Indiana and has grown to more than 50 retail locations throughout Indiana, Kentucky, North Carolina, Tennessee and Virginia and is a Systemwide Accredited Business.  In an ever changing world of commerce, the customer is often times forgotten, but President David P. David pledges, "One thing that will never change, our dedication to our customers."

    Products & Services

    Stoves, Dryers, Living Room, Sofa, Bedroom, Coffee Tables, Pub Tables, Dining Tables, Entertainment Center, Mattresses, Appliances, Refrigerators, Washers, Furniture, Living Room, Chairs, Loveseats, Dressers, Nightstands, End Tables, Bunk Beds , Televisions, Computes, Home Décor

    Business Details

    This is a multi-location business.

    Find a Location

    American Rental Home Furnishings has 52 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1416 S Liberty Dr, Bloomington, IN 47403-5118
      BBB File Opened:
      5/21/2008
      Years in Business:
      44
      Business Started:
      1/1/1980
      Business Incorporated:
      12/29/1980
      Accredited Since:
      9/30/2004
      Type of Entity:
      Corporation
      Number of Employees:
      296
      Alternate Business Name
      • Full-O-Pep Appliances, Inc.
      • RNR Custom Wheels and Tires
      Related Businesses
      Business Management
      • Mr. James Hammond, President
      • Mr. David David, General Manager
      • Ms. Tricia Dishman, CFO
      Contact Information

      Principal

      • Mr. James Hammond, President
      • Ms. Tricia Dishman, CFO
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Samantha F

      1 star

      08/12/2024

      We got behind on a payment and American Rental of Columbus sent one of their employees to our home. He knocked on the door, then attempted to open our locked door while I was home alone. He was not wearing a uniform nor driving a company truck. My husband called corporate to complain and spoke to ***********************. ****** was more annoyed that we were complaining about the employee. And then asked why I didnt speak to him through the door. I dont know many females that would talk to a large male trying to enter their home unlawfully. This place is ridiculous and did not care how it made me feel whatsoever. Stay far away from this company!

      Local BBB

      BBB Serving Central Indiana

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.