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          RecPro has 1 locations, listed below.

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            • RecPro

              806 S Division St Bristol, IN 46507-8983

              BBB Accredited Business

            Business ProfileRecPro

            RV Equipment
            BBB accredited business

            Contact Information

            806 S Division St

            Bristol, IN 46507-8983

            Visit Website
            (574) 848-0405

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            Customer Reviews

            4.27/5

            Average of 122 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/1/2017

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            RecPro specializes in providing aftermarket RV products and luxury RV furniture to OEMs and customers in the recreational vehicle industry. We focus on replacing and upgrading existing RV appliances, parts, and furniture for current and past models of Class A, B, and C RVs, campers, fifth-wheels, food trucks, concession stands, and trailers.

            Products & Services

            This company states they offer wholesale and online retail parts for outdoor products.

            Business Details

            Location of This Business
            806 S Division St, Bristol, IN 46507-8983
            BBB File Opened:
            8/29/2017
            Years in Business:
            14
            Business Started:
            1/20/2010
            Business Incorporated:
            8/25/2014
            Accredited Since:
            9/1/2017
            Type of Entity:
            Corporation
            Alternate Business Name
            • Icon Direct Inc.
            Business Management
            • Mr. Mike Waumans, President
            • Mr. Matt Pico, Vice President
            Contact Information

            Principal

            • Mr. Matt Pico, Vice President

            Customer Contact

            • Ms. Emily Jordan, Product Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            16 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/06/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            I spent ************************************************************************************************************************************************************************ send old one back to get refund but what do I do with hole in Rv roof while I wait for refund
            Read More
            Read 15 More Complaints

            Customer Reviews

            122 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Mary Beth Fainer

            11/10/2024

            My husband and I purchased a couch from RecPro in May of 2022 which cost us close to $2,000.00. Within the first 2 years 4 or 5 seat cushions had to be replaced because the threads broke. We gad another one do tge same thing but we're out of warranty but they'd sell us a cushion for $150.00 which we told ******** thank you. Just recently one if tge arms have started the flaking and peeling which was the problem with the couch that we replaced with this one. Of course we're out is warranty which is 2 years. They did offer us 30% off on a new couch. Why would we purchase anything more from them when *** couch we have didn't even make 2 years before problems. The new Suprima leather was supposed to be an improvement but us definitely not. The worst part is those in charge have to know that there is still an issue with this fake leather but obviously don't care. As a result we will never purchase any furniture from RecPro again and hopefully this review others from purchasing from them

            RecPro Response

            11/12/2024

            Thank you for sharing your experience with us, and were truly sorry to hear that the couch hasnt met your expectations. We strive to provide high-quality furniture, so its disappointing to learn about the issues with your cushions and upholstery. Your feedback about the Suprima leather is valuable, and were always working to improve our products based on customer input.
            We understand the frustration of dealing with issues just beyond the warranty period, and our team offered a discount in an effort to help. If you do choose to repurchase with the discount, wed be happy to include a complimentary leather conditioner and cleaner. We recommend using a leather conditioner, similar to how you would on genuine leather, to help prevent the fabric from drying out and keep it conditioned, prolonging the longevity of your sofa.
            Please know that were committed to quality and are continually making adjustments to enhance durability. If theres anything further we can do to help, please dont hesitate to reach out
            Read 121 More Customer Reviews

            Local BBB

            BBB Serving Northern Indiana

            More Info on Local BBB

            BBB Reports On

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