Business ProfileforAAA Sewer Service Inc.

Whatever you do, DO NOT use AAA Sewer Service Inc., to do any of your plumbing work. Not only did the line they put in drop at least an inch in 18 months, which I was told by a few other companies I've had out state that should never happen, but they missed 2 scheduled appointments, no call no show, to check the line. Horrible customer ********************** and obviously don't care about a customer that has a concern about their work. They recently lost their accredidation with the BBB for this exact reason. The guy on the phone even told me that a locator showing the depth isn't accurate enough to determine that the line closer to the house is lower than where it connects with the city line. Great, the camera that was run down the line that shows water standing says you're a liar, and I'm sure the locators are pretty accurate with today's technology. He also said that the ground settling and sinking isn't something their company would cover on a warranty. We haven't even had enough freezes and thaws for the ground to settle, because it wasn't packed and bedded properly by their workers. Don't make excuses for your companies poor workmanship. They weren't a horrible company when I dealt with them 18 months ago, but now it's literally an awful company. Saying they'd come out and check the work, and be willing to make it right, and to never show up is the absolute worst business practice. I will put them on full blast for not only shoddy work, but the worst customer **********************!

Dear Better Business Bureau,

We just received the review from ********************* regarding our sewer service. However, upon reviewing our records, we do not have any record of providing services to a customer by this name.

We take customer feedback seriously and are committed to resolving any issues promptly. Could you please provide us with additional details or verify the information regarding this review? This will help us investigate the matter thoroughly and address any concerns appropriately.

Thank you for your assistance.

Sincerely,

***************************
Owner
AAA Sewer Service
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Because the review above was not able to be entered into your portal for some reason, it was originally emailed to ************************************************* on July 25, 2024.  I just checked back here this morning and now see that it can be entered into your system.  Thank you.