Business ProfileforSexton Companies

The maintenance staff that told us our air conditioning had to be running on heat constantly for a week to avoid a leak when the temperatures started to drop. Parking is a hassle, particularly later in the evening, while the tow trucks sometimes enforce their tag policy, other times the residents themselves cause issues. One evening I parked in the only remaining space in the lot and was issued a warning citation from a resident IMPD officer for taking his "reserved space". After calling the office and trying to resolve this issue as no spaces in our lot were reserved as per the lease, they said they would handle it. I would also note if a resident has a garage unit, they must relinquish their parking tag and can only park in their garage. (This officer had a garage with his personal vehicle, and was receiving special treatment to park his squad car in the surface lot without a parking tag.) I had to take the matter into my own hands as over the course of the next month the officer would leave a traffic cone in "his" parking spot, as I repeatedly called the leasing office to move the cone or stop him from leaving it there. Another major issue was noise. Our upstairs neighbors sounded like they were dropping bowling *****, but after repeated verified noise complaints with the courtesy officer, recorded proof, and even having the property manager in our unit, she basically shrugged and said oh well nothing can be done. Upon move out, I got notice I was being charged for full carpet replacement, and after trying to debate with them that the amount was incorrect and even providing them with proof of a cheaper quote for an exact carpet replacement that I was billed for, they refused to speak with me further and ceased communication on the issue and still charged me the original amount. They also refused to show where any of the "heavy staining" was in the carpet that needed replaced, and disregarded IRS guidelines for how carpet depreciation should be accounted for.