ComplaintsforBrakes For Less/Automotive Repair
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Complaint Details
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Initial Complaint
10/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This Man is a scammer and he scammed me by taking money from me and he told me he will take care of my engine light on the dashboard. He repeatedly said the lights will be gone and charged me. He initially removed the light. However, moment I left his shop the light came back, I didnt went back because he was closing early and It was a weekend, but I texted him and told him that the issue came back after couple minutes he replied to me on Monday and I was expecting him genuinely talk or positive reply atleast. But he was so rude and even threten me to never come back at his shop. I have prove and everything, but this man is sick and he needs to be accountable for his actions please. This is not what you will get from any other business in ****.Initial Complaint
07/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Paid $400 on April 8 to get my brakes and rotors changed. Brought car back 2 weeks later because the brakes were still making noise. They said something slipped, and its all fixed now. Brakes still sounded terrible. Took the car to Midas and they said theres no way the rotors were changed recently. They put new break pads on old rotors and ruined them. And they ruined my lug nuts. I had to pay at ***** to get everything replaced correctly. They have refused all liability and wont even look at my car.Business response
07/26/2024
We did replace the pads and rotors we always do and we are not interested in what the other company says we keep our wordBusiness response
07/26/2024
We did replace the pads and rotors we always do and we are not interested in what the other company says we keep our wordInitial Complaint
06/27/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Dec 18 2023 $1860+$320+ $150 He was supposed to have done a motor swap which supposedly he did but everything is wrong with it ever since I got my vehicle back I've had to add parts that were supposed to have been already put in there by him there's just too many issues to name that I have all the receipts in a list of everything that he messed up he even got a second chance to supposedly fix everything that needed fixed and he told me he did and gave it back to me on a Friday and it was not none of it was fixed he actually stole my catalytic converter off saying that that was the problem to turn it in for cash and it was not the problem he has done this to multiple people and I have testimonies to prove it he's continuing to scam people over vehicle work and he needs to be shut down and looked into so he can stop doing it to people... And he did not resolve the resolution with anybody or myself. I almost believe he didn't even change out half of the stuff that he said he did.Business response
07/05/2024
Dear BBB we tried to resolve the issues with this mans vehicle more than one time but as soon as he picked it up he took it home and tore it apart because he thought he was a mechanic we drove this vehicle for 2 days before he even picked it up it was a complete mess he had worked on the vehicle before he brought it here and blew the motor up so we bought a used block and heads and reused his previous motor old sensors pulleys and accessories because he only paid for motor block with heads so if there was any issues with anything other than the block and heads then it was from his own parts that were in the vehicle when it showed up we did end up putting a set of spider injectors in his vehicle because his original ones were bad other than that we used everything off of his old motor we have done tons of work you can look at our ****** page Brakes For Less we are a 4.7 because of his two bad reviews we was a 4.9 if you look at our reviews we are highly recommended and loved we believe this kid is on drugs he was very hostile and even brought his parents up here and we had a meeting with them and him he tried to get irate and his mother stopped him and told him to act like an adult we tried to get this solved before it got to this
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BBB Rating & Accreditation
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.