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            Business ProfileSean T. Custom PC

            Computer Repair

            Current Alerts For This Business

            Pattern of Complaint:

            BBB records indicate that this business may have a pattern of complaint. Specifically, consumers allege that the business:

            • Fails to fulfill orders in the advertised timeframe.
            • Fails to process refunds in a timely matter.
            • Fails to respond to follow-up inquiries concerning refunds.

            On March 22, 2022, BBB requested that the business respond to the alleged pattern of complaint. As of April 10, 2022, the business has failed to respond to BBB requests. 

            Contact Information

            Indianapolis, IN 46221-9410

            Visit Website
            Email this Business
            (317) 660-1189

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            39 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            I'm an A+ certified IT technician with over 12 years of experience, servicing clients online and off. I do everything from basic tune-ups and virus removal all the way up to building high-end, customized gaming computers. I offer in-home, drop-off, as well as remote service. Most of my services have a same-day turn around. Customer service is my focus, and I work everyday to deliver the best PC, Mac, and electronics repair in town. I service PC desktops, laptops, printers, as well as Macbooks, iMacs, and Apple devices. I also repair Android phones and tablets.

            Business Details

            Location of This Business
            Indianapolis, IN 46221-9410
            Email this Business
            BBB File Opened:
            3/2/2016
            Years in Business:
            14
            Business Started:
            6/4/2010
            Type of Entity:
            Sole Proprietorship
            Related Businesses
            Business Management
            • Mr. Sean Tichenor, CEO/Owner
            Contact Information

            Principal

            • Mr. Sean Tichenor, CEO/Owner

            Customer Contact

            • Mr. Sean Tichenor, CEO/Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            39 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/15/2022

            Complaint Type:
            Product Issues
            Status:
            BBB unable to locate business
            I bought graphics card on **** custom PC website using my zelle account on BOA on June 30, 2021 worth of $1, ****** included the tax and its pre order but unfortunately its been 11 months to be exact and i didnt receive my GPU from that website and i emailed the website many times to refund my money because i cant wait longer but no reponse at all i feel depress on this situation because i trust this website at all and i didnt get my money back. I hope someone can help me on my situation right now. This is Fraud...
            Read 38 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Augustine R.

            03/14/2022

            It's been almost a year and I can't even get ahold of anyone for a refund or the item I purchased.
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving Central Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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