Business ProfileforArbor Homes

I decided to build with Arbor Homes based on the reputation and what I thought was quality work. I selected an upgrade in the master bedroom from the standard tub to the garden tub. During the design center's meeting, we did not discuss measurements of the garden tub as the assumption was that since it was an upgrade, it would be larger than a standard tub.I closed in June of this year, I did not realize until after closing until I attempted to bathe, that he garden tub was too small. (I showered initially). Visually, the garden tub appears larger, but the inside basin I found measured a lot smaller than even the standard tub.I've emailed and called Arbor on several occasions and they are refusing to acknowledge that this was was a material misrepresentation. I even asked if a member of their staff could visit the property to assess the tub and to remeasaure in order to see that the tub is too small, length wise. Their only response was that there was no defect and that the tub is standard and measures the same size as a standard tub. If that were the case, why would I purposefully select an "upgrade" that is considered the same as a standard tub. I am completely disappointed in the overall lack of concern and handling of this issue. It needs to be resolved and not swept under the rug! It's similar to being sold a lemon...but a lemon of a tub!