Business ProfileforCochran Exteriors, LLC

I am writing to file a formal complaint against Cochran Exteriors, located at ****************************************** . This complaint concerns several serious issues resulting from a roof replacement project completed at my home on Wed, Aug 16, 2023.Firstly, after the roof replacement, I discovered that the vent for my stove hood, which is essential for expelling air outside, had been completely covered. This has led to severe ventilation problems in my kitchen, including the accumulation of smoke, odors, and potentially harmful gases, which poses significant health risks and increases fire hazard.Additionally, there is now a leak in the roof that has led to water damage in the ceiling of my utility room. This was not an issue prior to the roofing project, and it has resulted in not only structural damage but also the potential for mold growth, which could further compromise the health of my household.Despite multiple attempts to address these issues with Cochran Exteriors since Wed, Aug 16, 2023 most recent date Sat, Mar 30, 7:37AM, the company has failed to respond appropriately. Their lack of action and disregard for the urgency of these matters have forced me to seek assistance from your organization.Enclosed are copies of all relevant documentation, including contracts, receipts, and correspondences with the company. I trust in the BBB's dedication to protecting consumer rights and anticipate your support in ensuring that ***************** Name] addresses and resolves these problems promptly.Thank you for your attention to these urgent issues. I look forward to your prompt response and assistance.