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          Tri State Liquid Waste has 1 locations, listed below.

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            Business ProfileTri State Liquid Waste

            Septic Tank Cleaning
            BBB accredited business

            Contact Information

            761 W. Eads Pkwy

            PO Box 4070

            Lawrenceburg, IN 47025

            Visit Website
            (513) 353-3233

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/15/2012

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Tri State Liquid Waste in Cleves, OH offers:

            Drain Cleaning
            Grease Trap Cleaning
            Septic System Cleaning
            Septic System Pumping
            Septic System Repair
            Septic Tank Inspection
            Sewer Cleaning

            Business Details

            Location of This Business
            761 W. Eads Pkwy PO Box 4070, Lawrenceburg, IN 47025
            BBB File Opened:
            5/19/1997
            Years in Business:
            28
            Business Started:
            1/1/1996
            Business Incorporated:
            3/5/1996
            Accredited Since:
            2/15/2012
            Alternate Business Name
            • A Tri State Liquid Waste
            • Tri State Liquid Waste, Ltd
            Business Management
            • Mr. Ray Pennington, General Partner
            Contact Information

            Principal

            • Mr. Ray Pennington, General Partner

            Customer Contact

            • Mr. Ray Pennington, General Partner
            Additional Contact Information

            Fax Numbers

            • (513) 353-9333
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/08/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I sent a Certified Letter on June 21, 2022 to Tri State Liquid Waste Attn: Ray P*********, as of today 7/8/2022, I have had no response from him. Copy of Letter ******* &******* ***** **** ****** **** **********, **** 45248 June 15, 2022 Tri-State Liquid Waste Attn: Ray P********* 4801 OH-128, Cleves, OH 45002 Cleves, Ohio 45002 Dear Sir, I have had problems with my septic tank failing inspections since you did some work on it back in 2020. I failed again in this year. I had *** Sanitation Service come out this time to look at it since I have failed inspections since you did work on my septic tank. They found that when you replaced the 40 PVC Pipe you installed in upside down which was causing me to fail my inspections. I am asking for you to reimburse me for the work that was done incorrectly. I have enclosed the bill from Ace and the pictures and bill from your company. I also sent him copies of pictures and a copy of Bill from ACE Sanitation to fix the pipe they put in wrong.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Leom H

            06/17/2024

            Customer of many years but they still found it acceptable to try and bully me for immediate payment for work I wasn't invoiced for. Needless to say, I cancelled my long standing service agreement and will be seeking a more customer friendly service provider 1. They visited for a break/fix review 2. They told me, even though I have a service contract, if they couldn't do the work there and then that they would be add a $179 service delivery and install fee to the overall cost 3. They didn't give me time to check the pricing of the parts they wanted to install, pressuring me to make a decision on the spot due to the upcharge that was being threatened 4. Upon install they demanded payment on the spot. This wasn't advised before the work was carried out.5. No invoice was produced, so it wasn't even clear what the payment was for 6. Upon advising them I will pay them the next day due to inability to pay they told me they would rip out the install, which they did.A very uncomfortable experience from a company I believed had good service previously. As a long standing customer I am now looking for a replacement service provider with more customer friendly approach, and one who maintains the service agreement that was signed.

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