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          Find a Location

          Afdent Dental Services has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Afdent Dental Services

              605 W. Douglas Rd. Mishawaka, IN 46545-1438

              BBB Accredited Business

            • Afdent Dental Services

              4041 Parnell Avenue Fort Wayne, IN 46805

              BBB Accredited Business

            Business ProfileAfdent Dental Services

            Dentist
            Multi Location Business
            BBB accredited business

            Contact Information

            605 W. Douglas Rd.

            Mishawaka, IN 46545-1438

            Visit Website
            (574) 277-2220

            Business hours

            Closed
            Business Hours
            7:30 AM - 5:00 PM
            7:30 AM - 5:00 PM
            7:30 AM - 5:00 PM
            7:30 AM - 5:00 PM
            7:30 AM - 5:00 PM
            Closed
            Closed

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            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/22/1998

            Years in Business: 47

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers Total Family Dentistry.

            Business Details

            This is a multi-location business.

            Find a Location

            Afdent Dental Services has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Afdent Dental Services

                605 W. Douglas Rd. Mishawaka, IN 46545-1438

                BBB Accredited Business

              • Afdent Dental Services

                4041 Parnell Avenue Fort Wayne, IN 46805

                BBB Accredited Business
              Location of This Business
              605 W. Douglas Rd., Mishawaka, IN 46545-1438
              BBB File Opened:
              5/1/1993
              Years in Business:
              47
              Business Started:
              2/1/1977
              Business Started Locally:
              2/1/1987
              Accredited Since:
              6/22/1998
              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • Affiliated Family Dentists
              • Afdent
              Hours of Operation

              Primary

              M:
              7:30 AM - 5:00 PM
              T:
              7:30 AM - 5:00 PM
              W:
              7:30 AM - 5:00 PM
              Th:
              7:30 AM - 5:00 PM
              F:
              7:30 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Dr. Roger Pecina, President
              • Ms. Tania Boling, Office Manager
              • Mr. Ryan Pecina, General Manager
              Contact Information

              Principal

              • Mr. Ryan Pecina, General Manager
              Additional Contact Information

              Fax Numbers

              • (574) 277-8108
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/21/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I am filing a complaint to formally request the refund of an overpayment on my account for a ********************** procedure conducted in August 2020. The procedure was overestimated by approximately $300, resulting in a credit balance that has remained on my account for the past four years.A few weeks ago, I received a letter from Afdent stating that if I did not respond, the credit balance would be sent to the state as unclaimed funds. Prior to receiving this letter, I had forgotten about the overpayment. I promptly contacted your office and was informed by a staff member that I needed to return a form either by mail or in person. I mailed the completed form over three weeks ago, yet I still have not received my refund.I find it concerning that after four years, this issue remains unresolved. I believe credit balances should be worked more efficiently, and refunds should be processed promptly, as these funds do not rightfully belong to Afdent. I overpaid one time prior to this. The credit sat for years as well.
              Read More
              Read 3 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Crystal C

              07/20/2023

              I have tried twice to get services rendered at this company. Because the owner has a personal vendetta regarding my X-Husband, he has decided to ban me from services. I have never had any work done by them and because they have a problem with my ex that I divorced in 2013, they refuse to see me. For goodness sake this is 2023 time to get over yourself. Its completely ridiculous and unprofessional. I have never heard of such idiocy in my life.

              Afdent Dental Services Response

              07/25/2023

              Thank you for your response. It is never an easy decision to make when we determine that it is best for a patient to seek treatment elsewhere. Though your case was looked at very thoroughly in 2021 at your last appointment we do have new doctors on our team now and had them re-evaluate your account. We're sorry for the distress that this has caused you. We will have a member of our management team reach out at the number you called us with to find an appointment that matches your schedule. 

              Local BBB

              BBB Serving Northern Indiana

              More Info on Local BBB

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