Business ProfileforBeacon Credit Union
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 586 S Wabash St, Wabash, IN 46992-3328
- BBB File Opened:
- 11/28/2000
- Years in Business:
- 93
- Business Started:
- 6/2/1931
- Business Started Locally:
- 6/2/1931
- Business Incorporated:
- 5/26/1931
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mr. Dustin Cuttriss, President/CEO
- Contact Information
Principal
- Mr. Dustin Cuttriss, President/CEO
- Additional Contact Information
Fax Numbers
- (260) 569-0553Primary Fax
Phone Numbers
- (800) 762-3136Other Phone
- (765) 472-3472Other Phone
Email Addresses
- Primary
- (260) 569-0553
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Olivia W
1 star05/01/2024
Beacon Credit Union Response
05/03/2024
Dear ******,
Thank you for taking the time to leave feedback regarding your experience with us. We truly value all forms of feedback as they help us improve our services and better meet the needs of our members.
We are truly sorry to hear about the frustration you experienced regarding overdraft fees. We strive to be transparent about our fee structure,and while overdraft fees are a part of our policies, but understand that situations can arise where they catch our members off guard. We provide many tools, such as account alerts that can help avoid situations, such as overdrafts and are continuously looking for ways to improve our communication regarding fees and provide more clarity to our customers.
If you would like to discuss this matter further or have any questions or concerns, please feel free to reach out to ******************* - VP Member Operations, at *************************. Once again, I apologize that your experience didnt live up to expectations, and hope we can resolve this matter to your satisfaction.
Best regards,
*********************
Chief Marketing Officer
Beacon Credit Union
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