ComplaintsforGateway Ammunition
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Complaint Details
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Initial Complaint
01/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Date of transaction 12/29/2023 amount paid to Gateway Ammo $306.00 The business was suppose to send me ammo 1,000 rounds of .17 Mach 2 15.5 grain rimfire ammo. The nature is they will not refund my $$$ and ive done some research now on this company and it seems like everyone gets scammed by them and no one seems to get anything they bought from them and now they wont refund . The Business has not tried to resolve Order # 9809 this is there fake website ***********************.Initial Complaint
01/01/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I placed the order for 3 boxes of rice ammo, $155 worth and immediately received confirmation, paid for 3 day shipping and received an email 5 days later stating that my order was being held up with the shipper due to needing to pay $100 more for shipping insurance which they stated was 100% refundable but then received an email stating it was only 95% refundable. Now me being someone that uses ups and fedex knows that these items can only go ground and no insurance is needed. So at that point I knew I’d been scammed and requested a refund and have yet to hear anything. It’s sad these days people used any means to scam individuals.Initial Complaint
05/17/2023
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
On April 27th I placed an order with Gateway Ammo for a case of .410 shotgun shells. The amount was $219.99 and was an expected amount. I received no information about my order or a tracking number. I filed a complaint with ******. I then received a tracking number. I have attempted to track the order every day and each time the response is "No Results". I have called four different phone number and gotten no response. I have left voicemails. I have sent emails. I then did another google search and found the BBB reviews and complaints. I am so upset that I didn't realize this was a scam. I did some research, but not enough, obviously. I did the research because upon the first attempt in ordering, the ****** link showed the payment as a donation. I did think this was strange, but realized this is often done to avoid the ****** fees. I realize this is my own fault, but do not understand how they are still doing this to people after seeing the complaints here.Initial Complaint
03/24/2023
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I purchased three (3) boxes of 45-70 ammo, 500 grain at $ 105.00 per box. I was told the ammo would be here in 3 days and they gave me a tracking number. Its been 21 days and no ammo and I have reached out to Gateway Ammo and there are no good phone numbers. I should have researched this company better as this is my 1st time ever being scammed in my life. Why cannot the government shut them down?Initial Complaint
03/13/2023
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Purchased 4 boxes of 9mm Honey Badger ammo, $140. Never received the items after a month and several emails to them. Obviously a scam operation. I was in dire need for this ammo, and didn't listen to my 6th sense. It was the first time I was scammed on the internet.Initial Complaint
11/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I ordered ammunition from the site gateway ammunition in the amount of 155.00. Money was transfered to the 'seller' **** ********* ***** account. A day later rcvd email stating funds went to wrong account and to request a refund and they would send money back then I could resend to different address. Now seeing this is all a scam. ****** is even denying my refund. So I guess I'm out 155.00!!!!Initial Complaint
11/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
On November 9th I placed an order, #****, on the gatewayammo.com website for 4 boxes of ammunition totaling $180. I was asked to make a ***** payment to ***** ******. The payment was accepted but my order was never processed. After not receiving any further information from the company I requested a refund of $180 but it was refused by ***** ******. I feel silly for being duped by this fraudulent seller. Normally, I'm a lot more cautious about who I buy from.Initial Complaint
10/26/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
On October 19, 2022, I ordered ammunition online through Gateway Ammunition. I payed the $254.94 through **** *** to ****** *** (company representative). I was informed it would take 3-4 business days to the received the items I had ordered. As of today, I have not received the product I ordered. I have texted ****** *** questioning where my order was with no response. I called all three of their numbers listed on their website and all were disconnected.Initial Complaint
09/30/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
On 9/27/22 I was searching around for 300 win mag ammo online and came across Gateway Ammunition. They had exactly what I needed, couldn’t find anywhere else, and the prices were reasonable. They only took ******* ***** ** ***** which I have seen before while buying from private sellers collections. I asked for tracking that was not provided and I continued to follow up and only receiving broken English responses. This website is a complete scam.Initial Complaint
07/31/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Date of transaction - 7-15-22 Amount - 225.00 Money transfer completed by ***** ***** Bank, conf. # ********** Items ordered in upload
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Customer Complaints Summary
27 total complaints in the last 3 years.
2 complaints closed in the last 12 months.