Business ProfileforEcoShield Pest Solutions
At-a-glance
Related Categories
Business Details
- Location of This Business
- 8052 Reeder St, Lenexa, KS 66214
- BBB File Opened:
- 6/22/2023
- Alternate Business Name
- EcoShield Pest Control
Customer Complaints
25 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
19 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Vi T
1 star11/08/2024
EcoShield Pest Solutions Response
11/15/2024
Hi Vi,
Thank you for taking the time to share your feedback. At Ecoshield Pest Solutions, we prioritize transparency and effective service, and it’s clear from your review that your experience did not meet these expectations.
Our goal is to provide professional and thorough pest control services tailored to each customer’s needs. Service visits typically include treatments based on the specific issues observed, and we aim to communicate findings and next steps clearly. It’s concerning to hear that this did not occur during your service, and we would like to review the details of your experience further.
Our agreements are designed to offer long-term solutions at discounted rates, which are outlined at the time of signing. Cancellation fees are in place as part of these agreements, but we strive to address customer concerns in a way that is fair and transparent.
We want to make this right and would appreciate the opportunity to discuss your situation further. Please reach out to us directly at **customerfeedback@theshieldco.com**, so we can review your account and address any unresolved issues.
Thank you for bringing this to our attention. We value your feedback and hope to work toward a resolution.
Sincerely,
Customer Feedback Team
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