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Find a Location

Capitol Federal has 49 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Capitol Federal

      700 S Kansas Ave Topeka, KS 66603

      BBB Accredited Business
    • Capitol Federal

      1636 N Rock Rd # 900 Derby, KS 67037-3769

      BBB Accredited Business
    • Capitol Federal

      114 E Cloud Ave Andover, KS 67002-8866

      BBB Accredited Business
    • Capitol Federal

      2100 E 151st St Olathe, KS 66062-2943

      BBB Accredited Business
    • Capitol Federal

      11700 W 135th St Overland Park, KS 66221-9395

      BBB Accredited Business

    Business ProfileforCapitol Federal

    Bank
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1969

    Years in Business: 131

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Banking/Financial Services Financial-Retail Banking and Residental Mortgage Lending

    Business Details

    This is a multi-location business.

    Find a Location

    Capitol Federal has 49 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Capitol Federal

        700 S Kansas Ave Topeka, KS 66603

        BBB Accredited Business
      • Capitol Federal

        1636 N Rock Rd # 900 Derby, KS 67037-3769

        BBB Accredited Business
      • Capitol Federal

        114 E Cloud Ave Andover, KS 67002-8866

        BBB Accredited Business
      • Capitol Federal

        2100 E 151st St Olathe, KS 66062-2943

        BBB Accredited Business
      • Capitol Federal

        11700 W 135th St Overland Park, KS 66221-9395

        BBB Accredited Business
      Headquarters
      700 S Kansas Ave, Topeka, KS 66603
      BBB File Opened:
      6/1/1968
      Years in Business:
      131
      Business Started:
      9/16/1893
      Business Incorporated:
      6/4/2009
      Accredited Since:
      1/1/1969
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Capitol Federal Savings
      • Capital Federal Savings and Loan
      • Capital Federal Savings
      • Capitol Federal Foundation Services, LLC
      Contact Information

      Customer Contact

      • Patrick Salsbury, VP and Marketing Operations Director
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lori E

      1 star

      08/14/2024

      Capitol Federal is selling medical devices when calling their 1-888 number for mobile app technical assistance. I wonder if their app was really offline or if they were forcing customers over 50 to call. Unacceptable!

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

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