Customer ReviewsforArlinghaus Heating & Air Conditioning LLC

Terry L*** did a great job today on my furnace tuneup. He was very professional, courteous, and knowledgeable. Thank you!

Kevin G****** came this morning and serviced our heating and cooling equipment. He was knowlegable and informative. He serviced bith the heating system and to a lesser extent the airconditioner. This is the first fall tune up where the technician paid any attention to the airconditioner. I highly recommend him.

Extremely dissatisfied with my consultation! First off, booked an appt due to Toilet tank seal leaking and needing to be repaired/replaced. I book an appt for them to charge me $89 for them to tell me exactly what I told them was wrong in the first place. Second, the options presented to me where astronomical and absurd. I'm talking about a toilet repair mind you! $1375 for them to replace my toilet altogether. $591 to install a toilet that I purchase. Or 721 to rebuild the current toilet. I settled for paying $89 for those options I suppose so Free Estimate as advertised isn't correct! I'm an Army War Veteran and I refuse to be ripped off by companies like this one. I can buy a brand new toilet at ********** for $1-300 and install it myself in under an hour. Thanks for nothing and enjoy my $89!!! Typical Bait and Switch / ****************************

Scott T***** from Arlinghaus Heating & Air Conditioning is the ABSOLUTE BEST!!! I will always ask for him first if I have any future needs at my house.

I contacted Arlinghaus by chat on their 24 hour site. The agent was pleasant and prompt. A technical service *** helped to schedule a callout and furnace inspection. The issue was quickly resolved and the **** was checked out for the coming winter season. **** K was excellent. Prompt, polite and professional, and very knowledgeable. He took the time to explain the system to me. We recently bought the house and werent familiar with the model, features and installation. I would recommend them highly based on my experience today.

Recently had Jeffrey C*** from Arlinghaus Heating and Air get our A/C operating properly. He was professional, patient and understandable. Explained what he was doing and answered all our questions to our satisfaction. Gave us options including what should be done now, later, much later or not at all. We highly recommend Jeffrey C***!

Arlinghaus electric and air did a great job performing the 25 point check and light cleaning. Cody showed me the testing and explained how to check my system is cooling efficiently. He was very professional and knowledgeable about the system and technical aspects of the AC.

I replaced my AC system back in 2020. I paid a little more than most places, but I was ok with paying more because of the 10 year warranty & peace of mind that came with it. Fast forward to 2024 – my unit starts to freeze up a month after receiving my yearly inspection. They tried to charge me to come back out, but waived the fee after I pointed out that they were just there and if there was an issue it should have been caught during inspection. Not to mention I shouldn't be having issues with a practically brand-new system! They sent someone out & found the problem. The technician told me they had to order the part and that they’d call me Monday (since it was the weekend) with an ETA on the part & the fix would be covered under my warranty at no cost. I didn’t receive a call Monday, so I called them Tuesday for an update. Finally, a week later, I received a call to be put on the schedule. The day of my appointment, the technician let me know that it would be 4 hours and around $1800-$1900 to fix the issue. Then I was told the “10 year warranty” was parts only and that I still had to pay the labor costs. I told him I wasn’t paying that & called to speak with a manager after he left. Got the run-around & left a message with the person who answered my call and was told they would call me back. Never received a call. I called back the next day & again, got the run-around and was told the manager would call me back. I have yet to receive a call from management. I did some research and turns out the job should only take 2 hours and the labor should only be between $400-$700. Very unprofessional company and the lack of customer service/communication is unacceptable. I’ve wasted many vacation days from work because they reschedule my yearly inspections every year (some years we were rescheduled twice) and I was never notified until the morning of my appointment. They will bump your appointment if a bigger job comes along. Very untrustworthy and unreliable company.

I want to give a huge shoutout to Steve C*** from Arlinghaus for his outstanding service in diagnosing and fixing my A/C during this blistering heat. Steve was prompt, professional, and incredibly knowledgeable. He quickly identified the issue and had my A/C up and running in no time, bringing much-needed relief to my home. Thanks to Steve, we can finally stay cool and comfortable. Highly recommend his services!

The plumbing inspection was very thorough and Al did a great job explaining everything he was doing. He is very knowledgeable, I would recommend him to anyone.