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Find a Location

Flagship Communities has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFlagship Communities

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    22 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    467 Erlanger Road Suite 200, Erlanger, KY 41018-1495
    BBB File Opened:
    8/25/2009
    Years in Business:
    29
    Business Started:
    6/5/1995
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Business Management
    • Kurt Keeney, CEO
    Contact Information

    Customer Contact

    • Kurt Keeney, CEO
    Additional Contact Information

    Fax Numbers

    • (859) 342-4410
      Primary Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    22 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicole m

    1 star

    10/09/2024

    I've lived in one of the communities for 7 years now, bought my trailer when I moved in. Lot rent was $300/mo. This company came in and has just been gouging people on costs. Right now lot rent is about $700/mo. They gave 30 days to switch to their internet option ($65 non-negotiable unless you want to pay cable and internet twice). It's $25/mo for trash collection (I pay for a second can trough ****** and its $14 every 3 months). Water and sanitation is a guaranteed $100 PER MONTH, previously it was about half of that. not to mention "real estate fees" and "water processing fee". And lets not forget the late fee of $70 if not paid by the end of the day on the 5th and another $70 if not paid by the 15th. The next month lot rent get posted by the 25th of each month forcing you to pay for the next month in advance if you are behind. They try to put you into a hole you cant get out of. I have a note on my door everyday about something different that is getting nitpicked at. I have 2 cars and they keep marking the tires on one of my vehicles when I literally am unable to drive 2 cars at once so I'm not sure what they want. They'll probably respond mentioning that I'm "not listed" as a resident and that's because it's in a family members name and I've been trying for 5 years to put it in my name, but with the carousel of managers they have going through the properties, you'll never get anything done. I'm looking to buy a house now because I'm sure after they raise lot rent again in January (every year), that I'll pay just as much for a house and I'll just let that trailer sit and rot. Worst customer service, awful experience and just all around a miserable place!

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