Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Hometown Concrete has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHometown Concrete

    Concrete Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10220 Dixie Hwy, Florence, KY 41042
    BBB File Opened:
    5/14/2019
    Years in Business:
    5
    Business Started:
    3/1/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Andrew Steffen, Owner
    Contact Information

    Principal

    • Andrew Steffen, Owner

    Customer Contact

    • Andrew Steffen, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Natalie B

    1 star

    10/23/2023

    Extremely Disappointing Experience with Hometown Concrete I recently had an absolutely terrible experience with this company that has left me deeply disappointed and frustrated. On 9/26/23, while driving on the highway, I was unfortunate enough to encounter one of their concrete trucks, and what ensued was nothing short of a nightmare.Debris from the one of their concrete trucks flew off and struck my car, causing significant damage and putting my safety at risk. Not from the road but directly off their truck. Missing the person in front of me and hitting my windshield. What followed was a series of events that only exacerbated the situation. Not only did the company refuse to take any responsibility for the incident, but they also displayed a complete lack of accountability and professionalism in their response. Trying to gaslight **** tried to reach out to them multiple times through phone calls, but my attempts were met with deafening silence. It's astonishing that a company can be so unresponsive and dismissive when their vehicle's negligence led to damage and posed a potential threat to other drivers on the road.Any reputable company would ensure that their operations are carried out safely, and they should promptly address any issues that arise due to their negligence. Hometown concrete failed to meet these basic expectations.I find it necessary to warn others about my experience with this company to prevent them from going through similar distress. In a world where accountability and customer service should be paramount, they have demonstrated a shocking disregard for both.Steer clear of Hometown concrete and their concrete trucks, as the potential for damage to your property and safety is not worth the risk. This experience has not only cost me financially but also mentally draining trying to get someone to call me back.

    Local BBB

    BBB Cincinnati

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.