Business ProfileforDoggie Paddles, LLC

dropped my Dog off on July 3rd for a 10 stay. I picked her up on July 13th. When we got home I noticed a severe bite under her neck around the throat are. Several scabs were visible thru her her white coat. This really upset me because no of the staff said anything to me about her wounds that obviously came from another dog attacking her when we picked her up that morning. I called immediately and was given the run around, the employee that I spoke to said that there was no notes or anything about any dog attacking her. I said to the young lady that I find it hard to believe that no one knew anything about it however my dog is a white coat lab and since there were puncture wounds on her neck / throat area that have scab over there must of been blood which would lead one to think that someone cleaned her up or there would be blood stains on her fur. At that point the employee said she would have her manager call me. It has been two days and no response. I Have noticed that my dogs bark sounds hoarse which is concerning I am taking her to the vet to see if there was any damage done. Doggie paddles charged me 675 dollars to board her and they are responsible for her well being under their care. I would not recommend them to anyone. I understand dogs get into scuffles however they state that they supervise dogs In the play area and that every dog is evaluated to make sure they are not aggressive. What makes me mad is that they did not tell me about it hoping I would not notice. This will not be my last word on this event especially if my dogs throat was damaged.I'm at a lose as to why you are portraying that my dog or I have done something wrong. there was no call yesterday at 1:18 nor a voicemail. Second, if its a bite or a hotspot from swimming it obviously was enough to draw blood which your staff should of seen and informed me about it. at the end of the day your staff did not and your are making it sound as if we have done something wrong.