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Find a Location

Easy Dome Pool Covers, LLC has 1 locations, listed below.

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    Business ProfileforEasy Dome Pool Covers, LLC

    Pool Cover Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company states they offer: swimming pool covers.

    Business Details

    Location of This Business
    1739 S Green St, Henderson, KY 42420
    BBB File Opened:
    10/4/2017
    Years in Business:
    13
    Business Started:
    2/18/2011
    Business Incorporated:
    2/18/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Jack Richards, Co-Owner

    Customer Contact

    • Mr. Jack Richards, Co-Owner
    • Ms. Janie Richards, Co-Owner

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Yvonne R.

    1 star

    06/29/2024

    I would not recommend working with this company. I had an easy do For less than one season when the material broke free from the string, tying it to the side of my pool as instructed which caused a hole making the pillow fill up with water and sinking it to the bottom of the pool. It was a 22 foot pillow, so needless to say it was extremely heavy and impossible to get out with without cutting it into pieces which I did not do until I called the company and so their instruction. Then they did not want to give me a refund because they stated they could not prove windspeeds For the timeframe, I used their product although I had sent detailed weather reports for every month I owned the pillow even when it wasn’t actually in my pool. Their customer service was absolutely horrible and the process of trying to negotiate with them went on for months. They never wanted to admit , they had a faulty product and no matter how much proof I sent when they asked they always wanted me to send something extra. I did everything asked me to do and they still refused to give me a refund

    Local BBB

    Tri-State Better Business Bureau, Inc.

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