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Find a Location

Bluegrass Oxygen, Inc. has 1 locations, listed below.

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    Business ProfileforBluegrass Oxygen, Inc.

    Oxygen

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers home oxygen, healthcare and medical equipment.

    Business Details

    Location of This Business
    343 Waller Ave STE 300, Lexington, KY 40504-2919
    BBB File Opened:
    3/8/2005
    Years in Business:
    28
    Business Started:
    4/1/1996
    Business Incorporated:
    7/31/1995
    Type of Entity:
    Corporation
    Business Management
    • Mrs. Lisa Helton, Director of Operations
    Contact Information

    Principal

    • Mrs. Lisa Helton, Director of Operations

    Customer Contact

    • Mrs. Lisa Helton, Director of Operations
    • Mr. Michael Marnhout, President/CEO
    • Mr. Craig Coleman, VP/COO
    Additional Contact Information

    Fax Numbers

    • (859) 276-0225
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Deedie Goodwin L

    4 stars

    12/06/2022

    I have mixed feelings. Bluegrass was taken over by Adaptive Health. Although relations with Bluegrass were satisfactory, my introduction to Adaptive was not so great. My first call to them was answered by a rude person who told me that they would not come to my house and no longer gave me supplies for my oxygen machine as Bluegrass had. I was now responsible for buying all of my tubing, etc. When they changed over, the only notification was some international call asking me IF Medicare was paying my bill. No notification that things had changed and they cared. Thus, I have been buying all of my supplies. Forward time to yesterday when my oxygen machine started making weird noises. I dreaded to call after my first encounter but need to take care of business. I called and was greeted by a young man, Austin, who was so nice and kind. I told him what had happened and he couldn't figure out why. The Service truck was in my town that day and would stop at my house. Service came, replaced my unit and left me happy and relieved. THANK YOU AUSTIN for restoring my faith in Adaptive! I left four stars with confidence that my future with Adaptive will remain successful.

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