Business ProfileforTom Drexler Plumbing, Heating, Cooling and Electric

September 27th we had called Tom Drexler plumbing to install our bathtub, waterlines, move the main pipe and use a T fitting pipe to connect the pipes properly and they also were to install the surround for the tub and faucet. We paid over $2,000 for what we thought would be a great deal so we could have our shower properly installed. They ended up connecting the pipes how it already was when it doesn’t even connect properly. When you step in the tub it creaks and moves and makes all kinds of loud noise. We reached out to Tom Drexler Plumbing, they keep giving us the run around and saying they will send someone out and then when the time comes they call back and say they have no technician to send. This has been and on going thing for 4 days now. We can not use our shower, it does not drain. The tub isn’t level. The tub makes all kinds of noise. The floor could possibly fall thru now & if I have to REHIRE someone to do their job that we paid them $2000 to do then they need to be held responsible because everything will be exposed to water and have holes in it if everything has to be moved. They are a terrible company. I do not recommend. We want them to come out and fix the job the right way or we want half of the over $2000 that we paid back because they did not do the job. I have a video that it won’t let me attach of the said tub they installed.