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Find a Location

Guardian Protection Products, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Guardian Protection Products, Inc

      9900 Corporate Campus Dr Ste 2050 Louisville, KY 40223-5012

      BBB Accredited Business
    • Guardian Protection Products, Inc

      1400 Main St Unit 132 Clarksville, IN 47129-3110

      BBB Accredited Business

    Business ProfileforGuardian Protection Products, Inc

    Warranty Plans
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    Guardian Protection Products, Inc. which is wholly owned by OnPoint Warranty LLC, as of 1/2023
    See all additional business information

    At-a-glance

    Customer Reviews

    1.04/5stars

    Average of 192 Customer Reviews

    Customer Complaints

    642 complaints closed in last 3 years

    108 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/15/2024

    Years in Business: 46

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Guardian Protection Products offers extended warranty products for furniture retailers.

    Products & Services

    Furniture warranty administration of extended warranties sold by retail clients to end consumers. We do not sell direct to consumer.

    Business Details

    This is a multi-location business.

    Find a Location

    Guardian Protection Products, Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Guardian Protection Products, Inc

        9900 Corporate Campus Dr Ste 2050 Louisville, KY 40223-5012

        BBB Accredited Business
      • Guardian Protection Products, Inc

        1400 Main St Unit 132 Clarksville, IN 47129-3110

        BBB Accredited Business
      Location of This Business
      9900 Corporate Campus Dr Ste 2050, Louisville, KY 40223-5012
      BBB File Opened:
      2/21/2023
      Years in Business:
      46
      Business Started:
      1/14/1978
      Business Started Locally:
      4/6/2018
      Date of New Ownership:
      1/14/2020
      Business Incorporated:
      1/14/1977
      Accredited Since:
      8/15/2024
      Type of Entity:
      Corporation
      Alternate Business Name
      • Guardian Retail Protection Warranties
      Hours of Operation

      Primary

      M:
      8:00 AM - 9:00 PM
      T:
      8:00 AM - 9:00 PM
      W:
      8:00 AM - 9:00 PM
      Th:
      8:00 AM - 9:00 PM
      F:
      8:00 AM - 9:00 PM
      Sa:
      8:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Ms. Jennifer Breitenstein, CMO
      • Ms. Courtney Fields
      • Ms. Megan Woods, Director of Customer Experience, Guardian
      Contact Information

      Principal

      • Ms. Jennifer Breitenstein, CMO

      Customer Contact

      • Ms. Courtney Fields
      • Ms. Megan Woods, Director of Customer Experience, Guardian
      Additional Contact Information

      Email Addresses

      Website Addresses

      Customer Complaints

      642 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      192 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Carmen N

      1 star

      11/08/2024

      These company is a joke, a scam! I purchase a loveseat and sofa for $7,000 and a warranty for $500. Within 5 mos of purchase they the leg rest shows a defect. Submitted a claim and was denied. 10 month later I submitted another claim for the head rest peeling and it was also denied! They denied the claim quickly by simply is saying is not covered. Read the reviews on this company before you buy it. They company can't be trusted!

      Guardian Protection Products, Inc Response

      11/11/2024

      We appreciate your feedback regarding your experience and understand your frustration with the denial of your claim. While we strive to provide comprehensive coverage to our customers, there are specific exclusions outlined in the protection plan terms that impact the eligibility of claims. We regret any confusion or inconvenience caused by the denial of this claim but look forward to assisting you with any future claims that meet the guidelines of your plan.

      Local BBB

      BBB serving Greater Kentucky and South Central Indiana

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