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            Business ProfileS & E Heating & Air, LLC

            Mechanical Contractors
            BBB accredited business

            Contact Information

            30221 Eden Church Road

            Denham Springs, LA 70726

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            Email this Business
            (225) 664-3366

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/15/2010

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            This company is a full service commercial & residential HVAC contractor; and is a commercial refrigeration sales & service contractor.

            Business Details

            Location of This Business
            30221 Eden Church Road, Denham Springs, LA 70726
            Email this Business
            BBB File Opened:
            2/1/2010
            Years in Business:
            17
            Business Started:
            2/1/2007
            Business Started Locally:
            2/1/2007
            Business Incorporated:
            2/1/2007
            Accredited Since:
            3/15/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 51546 for this business, issued by Louisiana State Contractors Licensing Board. The expiration date of this license is 5/21/2027.

            These agencies may include:

            Louisiana State Contractors Licensing Board

            600 North Street

            Baton Rouge LA 70802

            (225) 765-2301

            BBB records show a license number of 29122 for this business, issued by Livingston Parish Sheriff's Office

            These agencies may include:

            Livingston Parish Sheriff's Office

            20300 Government Blvd

            Livingston LA 70754

            (225) 686-2241

            https://www.lpso.org/

            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            21
            Business Management
            • Ms. Shelly Hunter, Office Manager
            Contact Information

            Principal

            • Ms. Shelly Hunter, Office Manager

            Customer Contact

            • Ms. Shelly Hunter, Office Manager
            • Mr. Robbie Hunter, Partner
            • Mr. Michael Todd Cole, Partner
            Additional Contact Information

            Fax Numbers

            • (225) 664-7527
              Primary Fax

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Barbara F

            10/22/2024

            This company is a rip off! They came for a bi-annual maintenance check on my air conditioner, and all of a sudden my air conditioner stopped working. They create problems so that they can charge you to fix them!

            S & E Heating & Air, LLC Response

            10/24/2024

            Mrs. *****, I have reviewed your complaint and it appears you had a service issue and requested a technician service your system on 9/18/24. At that time, ****** advised your circuit board was in failure. You were given a quote and refused to move forward with repair and you refused to pay for the diagnostic. You called back on 10/17/24 requesting maintenance but had to pay the balance from prior visit. Once paid, the office scheduled your call and ***** came out on 10/22/24 in which the same diagnosis was given. You accused ***** of breaking your unit when it was clearly noted a month prior. We sincerely apologize for any incovenience you experience however, without the board being replaced, your system will not function properly.

            Customer Response

            10/24/2024

            On 10/22/24 nothing was wrong with my unit. You were only supposed to be doing the 6 month preventative maintenance check on my unit. After you “looked” at the unit, nothing would turn on anymore. You claimed that the board failed, which was false. My unit was working fine prior to you messing with it. Nothing was ever wrong with the board. My unit turned on about 2 hours after you left. I called another company to look at my unit to see if you did any damage to my unit, and to see if anything was wrong with my board like you claimed. They informed me that absolutely nothing is wrong with my board or unit. When I had the initial problem with my unit on 9/18/24, you claimed that you temporarily wired the unit. That was also false. The unit still didn’t cool after you left that day. Someone else helped me figure out that only a switch needed to be flipped, and my unit worked fine after that. Your company is dishonest, taking advantage of people, and ripping people off. My board does not need to be replaced and my system is functioning properly no thanks to you!

            Local BBB

            BBB of South Central Louisiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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