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          Find a Location

          Billedeaux Hearing Center, LLC has 31 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBilledeaux Hearing Center, LLC

            Hearing Assistive Devices
            Multi Location Business

            Current Alerts For This Business

            Pattern of Complaint:
            BBB files indicate that this business has a pattern of complaint concerning poor Customer Service and Refund or Exchange issues. Consumers state that they encounter difficulty when attempting to contact the business to make exchanges when the products received have defects. Consumers also state that even though the business is aware of the issue before the 30 day trial period has ended, their refund is not honored. On 3/08/2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 3/19/2024, BBB has not received a response that adequately addresses the pattern of complaint. 

            Contact Information

            5530 Johnston St STE 300

            Lafayette, LA 70503-5138

            Get Directions
            (337) 989-4344

            Customer Reviews

            4.64/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Billedeaux Hearing Center, LLC has 31 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              5530 Johnston St STE 300, Lafayette, LA 70503-5138
              BBB File Opened:
              8/1/1997
              Years in Business:
              27
              Business Started:
              8/1/1997
              Business Started Locally:
              8/1/1999
              Business Incorporated:
              12/31/1999
              Type of Entity:
              Corporation
              Alternate Business Name
              • Miracle Ear of Louisiana
              Contact Information

              Principal

              • Frederick "Dickie" Billedeaux, President

              Customer Contact

              • Chris Lamke, Operations Manager
              • Frederick "Dickie" Billedeaux, President
              Additional Contact Information

              Fax Numbers

              • (337) 409-4956
                Primary Fax
              • (337) 989-4609
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              14 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/21/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              see Attached document
              Read More
              Read 13 More Complaints

              Customer Reviews

              11 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sean B

              09/06/2023

              Do not purchase anything from miracle ear. The products don't work, I have taken my hearing aids in numerous times to be replaced. Unfortunately, I have had them too long to get a different model. Today's fiasco was as follows: The only way to make adjustments to the volume is to s heckle an appointment. So, I used the app to schedule an appointment. It clearly says on the app. "Get the support of a Miracle Ear expert". After a 1 hour drive, one way, I was told the technician was in Sulfur... again. Do not purchase anything from miracle ear!!!! I hope this post gets the attention of the corporation. Each site is a local franchise.
              Read 10 More Customer Reviews

              Local BBB

              Better Business Bureau Serving Acadiana

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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