Business ProfileforShooting Surplus, LLC
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning complaint issues pertaining to products, refunds and exchanges. On December 7, 2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
The complaints include issues that products did not meet the expectations of the complainant, including disputes regarding a failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
As of December 18, 2023, BBB has received a response from the business with an agreement to eliminate the pattern of complaints.
At-a-glance
Customer Complaints
31 complaints closed in last 3 years
11 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- Ruston, LA 71270-6447
- BBB File Opened:
- 5/5/2020
- Years in Business:
- 11
- Business Started:
- 5/1/2013
- Accredited Since:
- 5/25/2022
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Shooting Surplus
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Contact Information
Principal
- Mr. Matthew Gore, Manager of Purchasing
Customer Contact
- Mr. Rand Lewis Hovey, Owner/Manager
- Mr. Matthew Gore, Manager of Purchasing
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
31 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/28/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
13 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Abel L
1 star08/16/2024
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