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          Find a Location

          Converse, Inc. has 7 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Converse, Inc.

              1 Lovejoy Wharf Boston, MA 02114-2114

            • Converse.com

              1415 Murfreesboro Rd., Ste. 550 Nashville, TN 37217

            • Converse Retail

              10600 Quil Ceda Blvd # 664 Marysville, WA 98271

            • Converse, Inc.

              160 North Washington Street Boston, MA 02114

            • Converse, Inc.

              160 North Washington Street Boston, MA 02114

            Business ProfileConverse, Inc.

            Wholesale Shoes
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1 Lovejoy Wharf

            Boston, MA 02114-2114

            Get Directions
            Visit Website
            (800) 428-2667

            Customer Reviews

            1.12/5

            Average of 34 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            125 complaints closed in last 3 years

            36 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 116

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Converse Inc. manufactures and distributes footwear and apparel for men, women, and children.

            Business Details

            This is a multi-location business.

            Find a Location

            Converse, Inc. has 7 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Converse, Inc.

                1 Lovejoy Wharf Boston, MA 02114-2114

              • Converse.com

                1415 Murfreesboro Rd., Ste. 550 Nashville, TN 37217

              • Converse Retail

                10600 Quil Ceda Blvd # 664 Marysville, WA 98271

              • Converse, Inc.

                160 North Washington Street Boston, MA 02114

              • Converse, Inc.

                160 North Washington Street Boston, MA 02114

              Headquarters
              1 Lovejoy Wharf, Boston, MA 02114-2114
              BBB File Opened:
              5/22/1981
              Years in Business:
              116
              Business Started:
              1/1/1908
              Date of New Ownership:
              2/22/2001
              Business Incorporated:
              2/22/2001
              Type of Entity:
              Corporation
              Number of Employees:
              650
              Business Management
              • Mr. Nick Binder, Director of Operations
              Contact Information

              Customer Contact

              • Ms. Jessica Welshans, Senior Manager
              • Mr. Nick Binder, Director of Operations
              Additional Contact Information

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              125 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/04/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              I bought my daughter custom Converse for a Christmas gift on 11-24-23. I noticed a small defect in the material on the side where a piece of fabric was raised in a little bubble, but didn't think much would come of it. She didn't wear the shoes in the winter because they are light pink and she didn't want to ruin them in the snow and mud of ****'s winter . In spring she began wearing the shoes. She wore them for less then 3 months when the bubble turned into a tear across the side of the shoe. I filed complaints to the company, sent several pictures of every ***** of the shoe, sent 6 emails, and talked to customer service on the phone to try to get a new pair of the same custom Converse sent to me. The lady on the phone gave me the run around, and they stopped responding to my emails when they stated they needed to do further investigation. I want to exact shoes that are not damaged.
              Read More
              Read 124 More Complaints

              Customer Reviews

              34 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Andrés B

              10/21/2024

              20 days and still havent got my money back, we called and every time its a overseas call center who have no clue why the order was wrong and dont know when youre money will be returned. Never buy from **** again
              Read 33 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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