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          Find a Location

          Dunkin' has 354 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Dunkin'

              130 Royall Street Canton, MA 02021-1010

            • Dunkin'

              1050 state route 36 Hornell, NY 14843

            • Dunkin'

              302 5th Ave New York, NY 10001

            • Dunkin'

              5480 S 108th St Hales Corners, WI 53130

            • Dunkin'

              551 granite street Braintree, MA 02184

            Business ProfileDunkin'

            Restaurants
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            See all additional business information

            Contact Information

            130 Royall Street

            Canton, MA 02021-1010

            Get Directions
            Visit Website
            Email this Business
            (800) 859-5339

            Customer Reviews

            1.19/5

            Average of 48 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            407 complaints closed in last 3 years

            156 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 74

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Dunkin' Brands, Inc. is a nationwide restaurant franchiser that includes Dunkin' Donuts and Baskin Robbins stores . 

            Business Details

            This is a multi-location business.

            Find a Location

            Dunkin' has 354 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Dunkin'

                130 Royall Street Canton, MA 02021-1010

              • Dunkin'

                1050 state route 36 Hornell, NY 14843

              • Dunkin'

                302 5th Ave New York, NY 10001

              • Dunkin'

                5480 S 108th St Hales Corners, WI 53130

              • Dunkin'

                551 granite street Braintree, MA 02184

              Headquarters
              130 Royall Street, Canton, MA 02021-1010
              Email this Business
              BBB File Opened:
              11/1/1961
              Years in Business:
              74
              Business Started:
              1/1/1950
              Business Incorporated:
              12/17/1973
              Type of Entity:
              Corporation
              Number of Employees:
              565
              Alternate Business Name
              • Dunkin'Brands, Inc.
              • Dunkin' Donuts
              • Baskin Robbins
              Business Management
              • Mr. David Hoffman, President/CEO
              • Mr. Jack Clare, Chief Information Officer
              • Mr. Scott Murphy, COO
              • Ms. Karen Raskopf, Vice President of Corporate Communication
              • Ms. Stephanie Lilak, Senior Vice President
              • Mr. David Mann, Chief Legal Officer
              • Ms. Kate Jaspon, CFO
              • Mr. Tony Weisman, Chief Marketing Officer
              Contact Information

              Principal

              • Mr. David Hoffman, President/CEO
              • Mr. Jack Clare, Chief Information Officer
              • Mr. Scott Murphy, COO
              • Ms. Karen Raskopf, Vice President of Corporate Communication

              Customer Contact

              • Mr. Jason Maceda, Senior Vice President
              • Mr. John Varughese, Senior Vice President
              Additional Contact Information

              Fax Numbers

              • (781) 737-4000
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              408 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/05/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On Monday, October 21, I went to Dunkin Donuts to get two croissants and two coffees a place my order on my mobile app picked up the order just to receive two burnt un-eatable items whomever made these new that they should not be serving this to anybody it was approximately eight fortyish, but I can upload my mobile pictures as well. This is ridiculous and they should be ashamed of themselves.
              Read More
              Read 407 More Complaints

              Customer Reviews

              48 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Daniel P

              11/13/2024

              im an everyday customer and usually have no issue. this morning i stopped before work at 6:06 am and grabbed a coffee a donut and an order of snackn bacon.I work in construction operating heavy equipment so i usually dont get a chance to even look at my food for a few hours cause i get right in to work in the morning. so i grabbed the bacon. started eating some until i noticed that one had a huge hair cooked right into it!!!!! Then i look in the bag and i see a bunch more. long big hairs cooked into the other strips!!! That means i most likely ate some! Disgusting!!!! now im at work. cant leave to go to back to the store!! im calling the store but it just rings and rings. i call corporate and customer service and its the same deal. Dead end!!!! cant even file a complaint!!!! i have to write a letter of an email it says!!!! what about all the hair i just ate!!!! Nasty nasty!!!
              Read 47 More Customer Reviews

              Local BBB

              Better Business Bureau in Eastern MA, ME, RI & VT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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