Business ProfileforPlanet Fitness

We have been charged for September, October and November. We cancelled the membership. The account they are charging is closed is getting overdraft charges on top of the charges. I see by your rating this is an ongoing issue of greed. We have not used this membership, you can track the usage.On Wednesday, October 2 we sent the following message to your on-line portal. We were just charged ***** for November. We want to be reimbursed now and as we want this membership cancelled now. The Planet Fitness - *************** / ************** was not responsive and rude. Overdraft ( 1 At $35 )-$35.00 Fee-$74.00 November 1, 2024 Planet ******** Fees-$39.00 Preauthorized Debit-$39.00 On Wed, Oct 2, 2024 at 9:40AM ***** ******** ************************* wrote:I froze my membership starting in September and we were still charged. I called and asked for an explanation and the employee was very rude and the explanation did not make any sense. I did not go to Planet fitness September. I need to be reimbursed for September. ******* ******** **************************************** ************ Planet Fitness - *************** / ************** ******* ******** **************************************** ************