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          Find a Location

          Manny's Appliances has 11 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileManny's Appliances

            Appliance Sales
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            51 River St

            Greenfield, MA 01301-3116

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            Email this Business
            (413) 585-8544

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            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            10 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/11/2021

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            According to the information provided by the business they offer major home appliances, appliance repair, delivery, installation, services, parts, and more. Their appliances include air conditioners, heaters, dehumidifiers, air purifiers, humidifiers, cooking appliances, grills, dishwashers, washer/dryer, refrigerators, mattresses, and more.

            Business Details

            This is a multi-location business.

            Find a Location

            Manny's Appliances has 11 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              51 River St, Greenfield, MA 01301-3116
              Email this Business
              BBB File Opened:
              5/19/2021
              Years in Business:
              16
              Business Started:
              11/1/2008
              Business Incorporated:
              11/13/2006
              Accredited Since:
              8/11/2021
              Type of Entity:
              Corporation
              Alternate Business Name
              • Breakaway Retail Enterprises, Inc.
              Business Management
              • Ms. Stephanie Dupuis, Manager
              • Mr. Eric Kosciusko, Owner
              • Mr. Sam Bernardi, Manager
              • Mr. Monte Newman, Manager
              • Mr. Jim Bertier, Manager
              Contact Information

              Principal

              • Mr. Eric Kosciusko, Owner

              Customer Contact

              • Ms. Stephanie Dupuis, Manager
              • Mr. Eric Kosciusko, Owner
              • Mr. Sam Bernardi, Manager
              • Mr. Monte Newman, Manager
              • Mr. Jim Bertier, Manager
              Additional Contact Information

              Phone Numbers

              Email Addresses

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              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/11/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Purchased an LG refrigerator in 2021 with an extended warranty. It stopped working. Contacted Manny's for repair on October 12. They have since been out to attempt to repair it twice unsuccessfully. Now they are telling me that parts will not arrive until at least November 13 and they will schedule another appointment to attempt to repair it again. We have been without a refrigerator for going on 5 weeks now and we won't know anything further until at least November 18. This is unacceptable. They should replace the fridge if they could not fix it in a timely manner. I have requested to speak to a manager 3 times. Each time I was told that a manager is not available and they will call back but never do.
              Read More
              Read 15 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Madison M

              08/08/2023

              We bought an entire bundle of appliances: a fridge, electric range, microwave, and dishwasher. We had everything delivered Thursday August 3rd. When the delivery guys plugged in the stove it did not turn on. We called Mannys and were told someone would come first thing Friday morning. Around 11am on Friday we called and asked what time someone would be coming by, we were then told no one would be coming until Tuesday the 8th between 8 and 12. It is now 3pm on the 8th and still no one has been by to service our brand new stove that we havent been able to use. After spending close to $6,000 there I would expect some kind of professionalism but we instead have gotten a run around. I will NEVER shop here again.

              Manny's Appliances Response

              08/25/2023

              I contacted ******* today. The part came in on the 21st for her range and it was installed on the 22nd of August. I called her today to see if she was satisfied with the service call and if I could assist her with anything else. She is all set as of today. Our service calls get booked quickly. We are working on keeping a few service calls open each week so we can respond to customers like **************. My apology on how long you waited for service without a working oven. *********************
              Read 1 More Customer Review

              Local BBB

              BBB Serving Central and Western MA and Northeastern CT

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