Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Northborough Garage Door Service has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNorthborough Garage Door Service

    Garage Door Repair

    Current Alerts For This Business

    Alert:
    On 3/20/24 BBB received mail returned as undeliverable when trying to correspond with the business at this address. On 3/25/24 BBB confirmed with the leasing agent of the building that the business is not located at the address/location where they claim to be located.  BBB contacted the business by calling the number listed on their website and asked the person who answered where the business is located.  They replied that they don’t have a store.  BBB does not know where the business is physically located.  BBB urges caution when choosing whether to do business with a company whose physical location is unknown.   BBB provides these warning signs and tips to help consumers avoid falling victim to garage door repair scams.  https://www.bbb.org/article/scams/29292-bbb-scam-alert-garage-door-repair-scams

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Northborough, MA 01532
    BBB File Opened:
    2/21/2024
    Years in Business:
    23
    Business Started:
    1/1/2001
    Type of Entity:
    Corporation
    Alternate Business Name
    • Ben Management Services LLC

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brian R

    1 star

    09/13/2024

    Northborough Garage Door Service is a possible scam. My wife called a number of garage door companies in the area for emergency service.cables broke. Only this company responded, they did show up and do the work. I just wanted to get the door fixed so I didn't question the cost of nearly $1000. The receipt I got was marked Champions Garage Door with no address shown and a number which is not the number of Northborough Garage Door Service. I did not think about it again until I came across a suspicious charge on my credit card bill paid to Garage and Gate Fort Lauderdale FL. I contacted my credit card company to dispute the charge. The date of the charge however was the same date shown on my receipt from Northborough Garage Door Repair, but actually slightly less and I see no other charge on the same date.I did an internet search for Champions Garage Door and found a site where people from all over the country had repairs done payable to that company with the same phone number on their receipt although a supposedly local company did the work.Based on my experience I would not recommend anyone else using Northborough Garage Door Repair.

    Local BBB

    BBB Serving Central and Western MA and Northeastern CT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.