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Find a Location

Sullivan Tire Co., Inc. has 74 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sullivan Tire Co., Inc.

      41 Accord Park Dr Norwell, MA 02061-1614

    • Sullivan Tire Co., Inc.

      726 Boston Rd Billerica, MA 01821-5337

    • Sullivan Tire Co., Inc.

      387 Common St Braintree, MA 02184-1729

    • Sullivan Tire Co., Inc.

      1320 Belmont St Brockton, MA 02301-4403

    • Sullivan Tire Co., Inc.

      671 N Bedford St East Bridgewater, MA 02333-1123

    Business ProfileforSullivan Tire Co., Inc.

    Tire Dealers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Sullivan Tire Co., Inc. sells tires and offers general automotive repairs.

    Products & Services

    Wheel Alignments, Batteries, Headlight Lens Restoration, Belts and Hoses, Factory Scheduled Maintenance, Filters

    Business Details

    This is a multi-location business.

    Find a Location

    Sullivan Tire Co., Inc. has 74 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sullivan Tire Co., Inc.

        41 Accord Park Dr Norwell, MA 02061-1614

      • Sullivan Tire Co., Inc.

        726 Boston Rd Billerica, MA 01821-5337

      • Sullivan Tire Co., Inc.

        387 Common St Braintree, MA 02184-1729

      • Sullivan Tire Co., Inc.

        1320 Belmont St Brockton, MA 02301-4403

      • Sullivan Tire Co., Inc.

        671 N Bedford St East Bridgewater, MA 02333-1123

      Headquarters
      41 Accord Park Dr, Norwell, MA 02061-1614
      BBB File Opened:
      3/1/1980
      Years in Business:
      69
      Business Started:
      1/1/1955
      Business Incorporated:
      12/14/1970
      Type of Entity:
      Corporation
      Number of Employees:
      1500
      Alternate Business Name
      • Sullivan Tire Company
      • Sullivan Tire
      • Sullivan Tire & Auto Service
      Business Management
      • Ms. Tiffany Sheehan, Manager of Customer Service
      Contact Information

      Principal

      • Ms. Tiffany Sheehan, Manager of Customer Service

      Customer Contact

      • Ms. Tiffany Sheehan, Manager of Customer Service
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: A buyer’s guide to purchasing tires

      Customer Complaints

      17 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joanna V.

      1 star

      09/26/2024

      I am absolutely floored with what just happened to me . I was experiencing noise in my car and leaking power steering fluid so I brought my car in to be check out at sullivan tire... instead of being told the truth I was completely lied to , never actually told what the real problem was ..... i was being scammed into fixing things that were not broken. I was told that my entire rack and pinion system needed to be replaced in order to fix my car. Not only that but I was told in order to replace the R&P system that I would also need other parts that would have cost a few hundred dollars alone. I was quoted almost $2000 just to fix the car... I immediately got my car back and brought it to the dealership where I purchased it. The owner who also happens to be the head mechanic informed me that it was just a leaking hose!!!! I immediately felt disgusted and almost sick to my stomach to think about how sullivan tire was trying to scam me and take advantage of me. Their is a very huge price difference between the almost $2000 I was quoted by sullivan tire and the $450 it actually cost me to fix my car. Not only that but in fact I was able to fix my car , get 4 brand new mid line tires and an oil change for half of what sullivan tire was trying to charge me... also their staff needs to watch what they say in front of customers on the showroom floor... you never want to hear sales associates and mechanics talking about other customers and saying oh make sure you charge them the most we can.... I find them to be extremely untrustworthy after this and will never go to another Sullivan Tire location again. I do not support businesses that s**** over their life long customers. .. this also gets me thinking about other issues I've had in the past with this company and makes me wonder if things have possibly been broken on purpose for me to go back and have fixed by them days after having a small service done. I'm absolutely disgusted

      Sullivan Tire Co., Inc. Response

      09/30/2024

      Hello ******, 

      We appreciate your time making us aware of your experience. The integrity of our technicians and service advisor is paramount to the success of our company. We take concerns of this nature seriously. Would you be open to having one of our locations review the vehicle and the recommendations we made vs the repairs that were performed and have subsequently resolved the issue you were having? Please reach out to us directly at ******************************************** if you would like us to help coordinate. Thank you.

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