Customer ReviewsforThe CCS Companies

Very bad! They keep changing the price of my claim to lower! I think they were just milking me for money. Rude people on the phone too who wont work with you and demand you take out loans to pay!

Atrocious service. Quick to collect payment but takes 18 days to get a paid in full letter. That's the absolute dumbest thing ever.

This company is full of a bunch of CROOKS!!! They all need to be in prison!!! They are ILLEGALLY placing collection accounts on people's ********************** reports that are not theirs and not verifying them, a clear breach of the ***** and FCRA!!! ALL FILE COMPLAINTS WITH YOUR STATE ATTORNEY GENERAL AND THE **** IMMEDIATELY AS I HAVE, THIS IS FRAUD AND ILLEGAL!!!!!

Unprofessional. Very Rude. Inaccurate reporting. Called and was hung up on abruptly.

Horrible to attempt to work with. Tried to make payment on behalf of my daughter. i had the invoice and amount. All i needed to do was to make the payment. The individual on the phone wouldn't accept any payment and demanded to speak to my daughter. I kept telling her that she is unavailable to call during the office hours they have which is why i tried to call for her. The lady then tells me she is terminating the call because she can't provide information. What's the purpose of having a collection group if they won't collect the money you are wanting to provide.

Very un professional people they hang up on you and yell at you !!!! ********* is awful un polite she yelled at me and threatened me!!!

Received a text notice to contact this company for a debt on a vehicle i did not own and an accident i was not in, supposedly originating from ******************* Shortly after notice and contacting them myself, an investigator for Allstate contacted me and asked for a statement on an accident I was not involved with. Most concerning, despite not being involved, is that Allstate never once made any attempt to contact me, yet this matter of theirs somehow went directly to the Credit Collections Services Commercial company as a debt collection, and then shortly after an investigator for Allstate calls to say such matter is being investigated! That a matter of any sort, let alone one that I am not involved in with a vehicle, is being actively investigated by a party for Allstate while simultaneously their credit collections company is seeking to collect a debt, is quite dubious at best, and circumspect and malpractice at worst! A follow-up call to their text message notification brings you to an automated answering service that states average wait times during business hours of one and a half minutes, but by more than 40 minutes of on-hold time reveals regular voice messages that state a *** will be with you shortly, and more messages stating *** will be on the phone momentarily! I have no clue where this company procured their description of what either momentarily or shortly means, but i know of no one else that may feel 40 minutes of being on-hold before hanging up, translates to momentarily or shortly! I suspect this company may be responsible for the designing of Boeings Starliner craft as their description of a short visit with the astronauts at the *** was likely also described as momentarily and short! It is almost certainly the case that this company operates with disregard to both acceptable business practices and moral aptitude, and it seems extremely unprofessional tact for a company trying to get ahold of you! Suspect them!

I do not appreciate being harassed by these people weekly. I also do not appreciate being harassed at work over collection claims. Had to call them to not contact my job over personal matters.

I called to dispute a debt that is not mine and they hung up on me. Very poor customer service for someone who is just trying to make sure something they dont owe shouldnt go on their report!

Very bad company with a very greedy mindset. Employees who work here are at best mentally handicapped and at worst some type of human inbreed experiment.