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Find a Location

The CCS Companies has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforThe CCS Companies

    Collections Agencies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.01/5stars

    Average of 75 Customer Reviews

    Customer Complaints

    3,489 complaints closed in last 3 years

    1,516 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/6/2023

    Years in Business: 58

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    CCS represents high profile credit grantors on a nationwide basis in the recovery of their past-due payment obligations. The company is staffed with professional Customer Service Agents (CSAs) to service routine inquiries following the original creditor’s billing efforts as well as facilitating suitable payment arrangements with the consumer.

    Business Details

    This is a multi-location business.

    Find a Location

    The CCS Companies has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      725 Canton Street, Norwood, MA 02062-2679
      BBB File Opened:
      1/28/2005
      Years in Business:
      58
      Business Started:
      9/6/1966
      Business Incorporated:
      3/20/1969
      Accredited Since:
      6/6/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Number of Employees:
      650
      Alternate Business Name
      • Credit Control Services, Inc.
      • Credit Collection Services Commercial
      • CCS
      Hours of Operation

      Primary

      M:
      8:00 AM - 8:00 PM
      T:
      8:00 AM - 8:00 PM
      W:
      8:00 AM - 8:00 PM
      Th:
      8:00 AM - 8:00 PM
      F:
      8:00 AM - 8:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Jeffrey Stoddard, Chief Compliance Officer
      Contact Information

      Principal

      • Mr. Jeffrey Stoddard, Chief Compliance Officer

      Customer Contact

      • Mr. Jeffrey Stoddard, Chief Compliance Officer
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      3,489 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      75 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Adi R

      1 star

      11/22/2024

      Very bad! They keep changing the price of my claim to lower! I think they were just milking me for money. Rude people on the phone too who wont work with you and demand you take out loans to pay!

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

      BBB reports on known marketplace practices.

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