Business ProfileforNaomi's Bed & Breakfast

I am the owner of Naomi’s Bed & Breakfast. I was contacted recently by BBB to respond to these reviews I was not aware were here. I am more then happy to answer any questions for anyone at ********************************************  The last review from Luke was completely fabricated. They booked on air b and b and they are under investigation for the level of damages created to the home such as gluing a door closed and painting on the driveway and tears in sheets that are intentional, smoking hookah, creating holes in the wall with a sharp objects and staging ants and having discussions of a racist nature that was captured on my security cameras to name a few. Next was Valencia, this was during COVID and there were restrictions that were mandatory per law. I also as an owner had a right to secure my property to know who is there at all times due to security and insurance liabilities. This is standard. I was gentle in my delivery. If anything was repetitive; it is my responsibility to ensure compliance if there was any indication of a breech. Valencia stalked me on my work related social media platform requesting to be a connect and now places this review on BBB. I am not surprised. My intentions were not to exasperate the loss of your parents and I ensure you I was making every effort to accommodate you. This is why I extended a waiver of a fee that everyone is charged. My rental is per person and no unauthorized visitors. Those are my rules and if you did not tell me from the beginning you were having guest over then I would not be able to provide you with these expectations. That sounds fair. Michelle’s review; this situation I do not recollect at all. Based on the rendition it may have been an error that occurred on my end and I know I was apologetic and offered you a %100 refund. For me to repost it and lose $1000’s of dollars makes no sense. So that part I know for a FACT did not occur. Seems like your were not interested in the booking options I offered.