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Find a Location

Williams Automotive Inc has 1 locations, listed below.

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    Business ProfileforWilliams Automotive Inc

    Auto Maintenance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Williams Automotive Inc specializes in automotive repair. The business services include but are not limited to, diagnostics, engine repair, breaks, oil changes, heating systems, exhaust systems, radiators and more.

    Business Details

    Location of This Business
    685 North Street, Randolph, MA 02368-4317
    BBB File Opened:
    12/30/2014
    Years in Business:
    19
    Business Started:
    2/1/2005
    Business Incorporated:
    4/18/2010
    Type of Entity:
    Corporation
    Number of Employees:
    4
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Ms. Jessica Williams, Office Manager
    • Mr. Geoffrey Williams, President
    Contact Information

    Principal

    • Ms. Jessica Williams, Office Manager

    Customer Contact

    • Ms. Jessica Williams, Office Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angel H

    1 star

    03/09/2023

    I drove in for what seemed to be minor electrical work. My car was in good working condition obviously needed a professionals attention. I found that this shop has a history for working on cars like mine so I was excited to work with somebody who knew the car I would often get texts after closing updating me on the progress that was being made Everytime I returned to look at the car the price kept rising I paid about $4700 to fix the problems they found, I would have taken it to a dealership but they where already charging me for labor so I went ahead and trusted their judgement. The day I picked the car up it shut off on me I was told keep driving the codes will clear Later that day my car shut off of the highway with the oil light on, something Ive never had to deal with on this car or any otherI had to bring the car back on a tow truck for them to work on it After all the work I paid for they told me the car is unfixable and I need an engine swap At this point I refuse because Ive already paid almost $5000 and now their telling me I need to buy another engine and have them put it in. Once I refused they removed the work that they did, left my car In pieces and put it outside. They destroyed the engine and kept my money. The whole way home oil was leaking on the tow truck and the ground because they left my oil pan off. My car is now in my drive way, completely exposed to the elements/ insects/ rodents, engine mostly disassembled but they kept my money.Record everything, take pictures of your car, gather all the information you can and protect yourself. These ppl will take complete advantage of you. They play good cop bad cop but they are all on the same team that will extort you into paying more money or they will destroy your car I would give zero stars if I could, they literally DISASSEMBLED my engine and left my car destroyed, and undrivable AFTER I paid almost $5000

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