Business ProfileforCertified Vacuum
At-a-glance
Related Categories
Overview
sales, service and parts as well as installation of central vacuums.
Products & Services
Business Details
- Location of This Business
- 21 Naples St, Shrewsbury, MA 01545-5711
- BBB File Opened:
- 11/4/1997
- Years in Business:
- 29
- Business Started:
- 3/4/1995
- Type of Entity:
- Sole Proprietorship
- Hours of Operation
Primary
- M:
- 8:00 AM - 6:00 PM
- T:
- 8:00 AM - 8:00 PM
- W:
- 8:00 AM - 6:00 PM
- Th:
- 8:00 AM - 8:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- 8:00 AM - 4:00 PM
- Contact Information
Principal
- Mr. Jay Wilson, Owner
Customer Contact
- Mr. Jay Wilson, Owner
- Ms. Donna Wilson, Co-Owner
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Rose E
1 star12/29/2021
Certified Vacuum Response
01/06/2022
In response to your vacuum, this happened around 2018. We contacted you numerous times with an estimate (vac needed new motor).
and received no response . Even though we have it clearly displayed we are not responsible for items left over 30 days we hold everything for a year. You came back well past a year and we let you know then that we discarded the item due to no response.
We thought this was resolved. The procedure we use if you do not have a claim check is to have you sign that the repair is being picked up.
You came back 5 months ago and asked for the original purchase receipt which was 2015 which we provided you at that time.
Certified Vacuum
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.