ComplaintsforNew England Motor Cars
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Complaint Details
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Initial Complaint
09/25/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ****** *******, purchased a 2008 Infiniti G35x from a dealership named New England Motor Cars, and spoke to the owner ******* ****, that has sold me the vehicle. Since the vehicle has been in my possession I've been having nothing but issues with the vehicle like rust ***** through the frame of the vehicle and the car after a week the vehicle has not been starting and also missing a washer fluid cap and a oil leak and the splash shield that goes under the engine not there either also has a check engine light on for multiple issues also the flexpipe is broken from the exhaust system and missing a licence plate mount in the rear of the vehicle. I spoke to ******* on multiple occasions and nothing has been done.Initial Complaint
08/19/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchase a jeep wrangler sahara 2008 vin # ***************** back in February for 17k from this dealer and had to return it because it had a broken engine we try to made a deal but dealer refuse to give me the money back, and I have a video of one of employees stating they broke the engine, we made a deal to exchange the jeep to a 2007 jeep wrangler vin# ***************** for 14k and 3k refund, I had to return this jeep to dealer as it failed inspection with a red R and in 8/4/2022 dealer call me to get the jeep as it was supposed be fix, when I picked up the jeep on 8/4/22 the engine was making a noise and the owner try to tell me that I broke the engine when the jeep was ** the dealer all the time for failed inspection, and he doesn't want to fix the engine that's still under warranty, on 8/18/2022 he called me back and harras me to pick up the jeep as he is not going to fix it, today 8/18/2022 I have the jeep in my house garage with a broken engine, I'm looking for help with the lemon law as he is refusing to fix the engine and refund the money. Note: by law he has to give me a certificate of welding machine shop that a professional fix the rust ** the second jeep and he denied to give me that and he just cover with special under coating coat I don't feel safe driving that vehicle
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.