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          Find a Location

          Baystate Dental P.C. has 12 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Baystate Dental P.C.

              1795 Main Street Suite 212 Springfield, MA 01103

            • Baystate Dental P.C.

              13 Harrison Avenue Springfield, MA 01103

            • Baystate Dental P.C.

              325 King Street, Suite 1 Northampton, MA 01060

            • Baystate Dental P.C.

              29 Broad Street Westfield, MA 01085

            • Baystate Dental P.C.

              516 Montgomery Street Chicopee, MA 01020

            Business ProfileBaystate Dental P.C.

            Dentist
            Multi Location Business

            Contact Information

            1795 Main Street Suite 212

            Springfield, MA 01103

            Get Directions
            Visit Website
            (413) 732-5600

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            14 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            According to the business they offer a staff of general, cosmetic, and neuromuscular dentists who each offer different viewpoints and approaches to dental care.

            Business Details

            This is a multi-location business.

            Find a Location

            Baystate Dental P.C. has 12 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Baystate Dental P.C.

                1795 Main Street Suite 212 Springfield, MA 01103

              • Baystate Dental P.C.

                13 Harrison Avenue Springfield, MA 01103

              • Baystate Dental P.C.

                325 King Street, Suite 1 Northampton, MA 01060

              • Baystate Dental P.C.

                29 Broad Street Westfield, MA 01085

              • Baystate Dental P.C.

                516 Montgomery Street Chicopee, MA 01020

              Location of This Business
              1795 Main Street Suite 212, Springfield, MA 01103
              BBB File Opened:
              1/8/1991
              Years in Business:
              41
              Business Started:
              1/1/1983
              Business Started Locally:
              1/1/1983
              Business Incorporated:
              6/16/2000
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of DN15623 for this business, issued by The Board of Registration in Dentistry

              These agencies may include:

              The Board of Registration in Dentistry

              250 Washington Street

              Boston MA 02108

              (800) 414-0168

              https://www.mass.gov/orgs/board-of-registration-in-dentistry

              BBB records show a license number of DN1562352D for this business, issued by The Board of Registration in Dentistry

              These agencies may include:

              The Board of Registration in Dentistry

              250 Washington Street

              Boston MA 02108

              (800) 414-0168

              https://www.mass.gov/orgs/board-of-registration-in-dentistry

              Type of Entity:
              Corporation
              Business Management
              • Melissa Vandermyn, Regional Manager
              Contact Information

              Principal

              • Melissa Vandermyn, Regional Manager

              Customer Contact

              • Melissa Vandermyn, Regional Manager
              Additional Contact Information

              Fax Numbers

              • (413) 733-6128
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              14 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/19/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Baystate Dental is billing me for an office visit that is not mine. After receiving multiple voice message from Baystate Dental I called into the office & was told this was for services rendered on April 4th of 2024. When I told the customer care agent that my services were rendered in March she stated that was all set & this was for the follow up visit. I let her know I did not have a follow up visit and was not even in town on the date they state the follow up visit occurred. Several calls have been placed to billing but I continue to receive bills for a visit I did not and could not have attended as I was out of town partaking in orientation & working with a vendor. As I mentioned in every call into their billing I am willing to provide whatever information is needed (toll records, phone records, time sheets, emails) or whatever is needed to resolve this.
              Read More
              Read 13 More Complaints

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Judy D

              09/06/2024

              STAY AWAY!! ******** office staff! I received a vague bill with no information on it. I called the office twice and no one from billing returned my call. Then I sent a note on the bill asking for the service date and services provided, the MANAGER returned my call, wouldn't let me talk and kept telling me "I do not need that information" and refused to give it to me. Then put me on speaker phone, because I told him I am not paying a bill when I do not know what it is for. I had to make multiple calls and emails to different people to find out what this bill was for. Two years ago my adult daughter had an appointment and her insurance company said they didn't receive the bill until after the 90 days, but then she did a three way call with the office who was supposed to resend the bill, then she never heard anything about the matter thinking it was resolved and now two years later they sent me to collections. It's not even my bill! She called the insurance company and the office never resent the bill.
              Read 3 More Customer Reviews

              Local BBB

              BBB Serving Central and Western MA and Northeastern CT

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.