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Find a Location

United Tile America has 1 locations, listed below.

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    Business ProfileforUnited Tile America

    Granite

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    United Tile America is retail showroom showcasing stone countertops, m osaics, as well as porcelain, ceramic and glass tiles. The company was established and incorporated in 1987. This business em ploys 3 people. Mr. Thomas Kilfoyle is the Owner, Ms. Patricia Kilfoyle is the Preside nt, and Ms. Kristen Kilfoyle is the Manager. Any questions or complain ts should be directed to the attention of Ms. Kristen Kilfoyle.

    Business Details

    Location of This Business
    222 Arsenal St, Watertown, MA 02472-2771
    BBB File Opened:
    7/25/2006
    Years in Business:
    37
    Business Started:
    1/1/1987
    Business Incorporated:
    1/1/1987
    Type of Entity:
    Corporation
    Number of Employees:
    3
    Business Management
    • Mr. Thomas Kilfoyle, Owner
    Contact Information

    Principal

    • Mr. Thomas Kilfoyle, Owner
    Additional Contact Information

    Fax Numbers

    • (617) 926-2563
      Primary Fax

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Kay G

    5 stars

    09/10/2023

    United Tile America Selection and service are only two words but they say everything about United Tile America.Selection None of the big box stores, independent shops, and online retailers in my search sell a porcelain tile that could be mistaken for wood. United Tile America does: the aptly named Lacquered Wood. Under a soft glow that hints at a freshly polished floor, the 3-dimension wood grain has fooled more than one hardwood fan on first look!Service Owners ****** and ***** found the discontinued grout color that allows the seams to disappear. They had the tiles and the grout, did they have someone to install them? When told that they generally dont recommend installers, my project seemed jeopardized. My sub floor needed more than an average tradesman. It needed someone with the expertise to eliminate the fall risks of thresholds while repairing water damage. ****** came through with the name of a contractor that is highly skilled and based on the work he did for me, anyone should be confident to recommend.After too many weeks searching for flooring that would make me feel good about my investment, Im glad that that I walked into that little shop and met ******, *****, and my laquered wood tile.

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