Business ProfileforMary’s Land Farm

Hello. My daughter who graduated from kindergarten this year was signed up to go to Marysland camp among other camps. She has a very rare genetic condition which requires frequent and thorough application of sunscreen. She cannot process vitamin D properly, therefore if she absorbs a lot of vitamin D she can feel very sick. I had reached out to Marysland camp to inquire if kids are all day in the sun etc. before I signed her up for camp. The response was they try to keep kids in the shade. I signed her up and filled out a few lengthy forms that are required to sign a child up for camp. On the day of drop off my husband reminded her counselor Charlotte needs thorough application of sunscreen every two hours on all exposed skin areas due to her disease. The counselor said no problem and my husband came home. Our child returned home on Tuesday very sick and unwell. She said they refused to apply sunscreen on her. I called the camp demanding answers and they couldn't give me any. All they said was they only decided to apply on the face and not body. My child probably raised toxic levels of a substance she cannot process properly. It took a whole day to hear from the owner. When I logged back into my profile the health form was also in unsubmitted status even though I could still see it was submitted in February. In addition, it was now completely blank. The owner claimed they didn't wipe it out. They also said apparently they needed an additional COMAR form for sunscreen AFTER my child was already neglected. This was after the fact. They said even though they were notified verbally of her health requirement, they made a decision to not apply sunscreen as they realized they were missing 1 form. They never reached out to us to say that, they just decided to neglect my kid. They would not refund us the money we paid for camp, even though she was withdrawn on the basis of intentional negligence without notifying the parents. Please help