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          Find a Location

          Macy's has 1031 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Macy's

              9111 Duke Blvd. Mason, OH 45040-8999

            • Macy's

              2600 Riverchase Galleria Hoover, AL 35244-2313

            • Macy's

              Phoenix, AZ 85072

            • Macy's

              4470 N Oracle Rd Tucson, AZ 85705-1636

            • Macy's

              1345 S. 52nd Street Tempe, AZ 85281

            Business ProfileMacy's

            Department Stores
            Looking for more information? Access the headquarters listing for Macy's
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Contact Information

            7900 Ritchie Hwy Ste B4

            Glen Burnie, MD 21061-4357

            Get Directions
            Visit Website
            (410) 760-2100

            Customer Reviews

            1.12/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 530 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            5,162 complaints closed in last 3 years

            1,690 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 35

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Overview

            Macy's Credit & Customer Service in Mason, Ohio provides customer service and credit services for stores owned by Macys, Inc., such as credit authorizations, new account development and processing, customer service and collections for FDS Bank. It also provides telemarketing, online, mail and phone order-processing services for Macy's retail department store divisions.  Any BBB complaints received with Macy's retail stores are handled by Macy's Credit & Customer Service and are included in this business review.

            Products & Services

            This company offers Department Store.

            Business Details

            Location of This Business
            7900 Ritchie Hwy Ste B4, Glen Burnie, MD 21061-4357
            Headquarters
            9111 Duke Blvd., Mason, OH 45040-8999
            BBB File Opened:
            8/22/2007
            Years in Business:
            35
            Business Started:
            1/1/1989
            Business Incorporated:
            1/28/1994
            Type of Entity:
            Corporation
            Alternate Business Name
            • Macy's - East
            • Macy's Home Cleaning Service
            • Macy's Logistics DC
            Contact Information

            Principal

            • Mr. Doug Dean, Regional Manager

            Customer Contact

            • Ms. Terri Frick
            • Mr. Doug Dean, Regional Manager
            • Horace Roberson
            Additional Contact Information

            Fax Numbers

            • (410) 612-2816
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Local BBB

            BBB of Greater Maryland

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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