9/28/2022- email strand submitted by consumer as complaint:
From: Dr. Dee <******@eastnymanagement.net>
Sent: Tuesday, March 29, XXXX X:XX PM
To: 'John ************* <************@concretepandp.com>
Cc: 'P.J. ******** <*******@concretepandp.com>
Subject: FW: FW: FW: Blemished, used, or second 18" D x 6'L (or longer preferably 20') precast concrete pipe
Importance: High
Please see the attached receipt and credit card information. I want to order another pipe now the same exact way I ordered the previous one. Mr. Barra said two are in stock at the Jessup location. I will pick both of them up within three weeks. The contractor has to get a permit.
Respectfully,
Dr. Dee
From: Dawn M. Rothenhoefer <*************@concretepandp.com>
Sent: Friday, May 28, XXXX X:XX PM
To: ******@eastnymanagement.net
Subject: RE: FW: FW: Blemished, used, or second 18" D x 6'L (or longer preferably 20') precast concrete pipe
******,
Here is the receipt for the $104 charge. Please let us know when you arrange for transportation.
Thank you and have a great day!
Dawn Rothenhoefer Dispatch Concrete Pipe & Precast, LLC
PO Box XX XXXX Dorsey Run Rd. Jessup, MD XXXXX
Main: 410.799.2600 ext 5389
Direct: XXX-XXX-XXXX Fax XXX-XXX-XXXX
*************@concretepandp.com
Our updated website now has more user content, including catalog drawings, design guides, and other reference material!
Check it out at: www.ConcretePandP.com
Approved Personal Protective Equipment is required when onsite - Hardhat, Reflective Safety Vest, Safety Glasses, Steel Toe Shoes and Ear Plugs. COVID-19 PREVENTIONS IN PLACE. FACE COVERINGS REQUIRED IN THE DISPATCH OFFICE.
From: *******, ****** (mailto:******@eastnymanagement.net)
Sent: Monday, May 24, XXXX XX:XX AM
To: Dawn M. Rothenhoefer <*************@concretepandp.com>
Subject: Re: FW: FW: Blemished, used, or second 18" D x 6'L (or longer preferably 20') precast concrete pipe
CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
Dawn,
If the price is still $104, please debit the attached card for that amount on Friday, May, 28, 2021. I am making arrangements to transport now.
Regards,
****** S.
On XXXX-XX-XX XX:XX, Mike Barna wrote:
Please call Dawn with to provide your credit card information.
Mike BarnaSales RepresentativeConcrete Pipe & Precast, LLC
PO Box XX XXXX Dorsey Run Road Jessup, MD. XXXXX
Direct: XXX-XXX-XXXX Cell: XXX-XXX-XXXX
******@ConcretePandP.com
Image removed by sender. cid:image001.png@01D04CF5.4BDC4650
We are committed to making Concrete Pipe & Precast the preferred supplier for our customers by delivering outstanding value, continuous innovation, and exceptional customer experience by consistently fulfilling our promise: "Not Just Concrete, Concrete Solutions." www.ConcretePandP.com
From: *******, ****** (mailto:******@eastnymanagement.net)
Sent: Monday, May 24, XXXX XX:XX AM
To: Mike Barna <******@concretepandp.com>
Cc: Dawn M. Rothenhoefer <*************@concretepandp.com>
Subject: Re: FW: FW: Blemished, used, or second 18" D x 6'L (or longer preferably 20') precast concrete pipe
CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
I am still arranging to offload. But I want to order one Friday. If you have in stock, please provide a payment method.
On XXXX-XX-XX XX:XX, Mike Barna wrote:
Please call or email our dispatcher Dawn Rothenhofer before you come in to make sure we have the pipe. XXX-XXX-XXXX or *************@concretepandp.com.
Mike BarnaSales RepresentativeConcrete Pipe & Precast, LLC
PO Box XX XXXX Dorsey Run Road Jessup, MD. XXXXX
Direct: XXX-XXX-XXXX Cell: XXX-XXX-XXXX
******@ConcretePandP.com
Image removed by sender. cid:image001.png@01D04CF5.4BDC4650
We are committed to making Concrete Pipe & Precast the preferred supplier for our customers by delivering outstanding value, continuous innovation, and exceptional customer experience by consistently fulfilling our promise: "Not Just Concrete, Concrete Solutions." www.ConcretePandP.com
From: *******, ****** (mailto:******@eastnymanagement.net)
Sent: Monday, May 24, XXXX XX:XX AM
To: ******@eastnymanagement.net
Cc: Mike Barna <******@concretepandp.com>
Subject: Re: FW: FW: Blemished, used, or second 18" D x 6'L (or longer preferably 20') precast concrete pipe
CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.
On XXXX-XX-XX XX:XX, *******, ****** wrote:
Hey Mike,
Sorry, we lost contact. I want to order the 2 pipes next week. I do not know how I am going to get it down to Crisfield (MD), though. But we can cross that bridge when we get to it.
Warmly,
****** *******
On XXXX-XX-XX XX:XX, *******, ****** wrote:
Thank you.
On XXXX-XX-XX XX:XX, Mike Barna wrote:
******,
Are we to charge your credit card today for the attached?
If so, when will you have a truck at our plant to pick it up?
MIKE BARNASALES REPRESENTATIVECONCRETE PIPE & PRECAST, LLC
PO BOX XX XXXX DORSEY RUN ROAD JESSUP, MD. XXXXX
DIRECT: XXX-XXX-XXXX CELL: XXX-XXX-XXXX
******@CONCRETEPANDP.COM
We are committed to making Concrete Pipe & Precast the preferred
supplier for our customers by delivering outstanding value,
continuous
innovation, and exceptional customer experience by consistently
fulfilling our promise: "Not Just Concrete, Concrete
Solutions." www.ConcretePandP.com (X) (X (X))
FROM: *******, ****** (mailto:******@eastnymanagement.net)
SENT: Thursday, April 9, XXXX X:XX PM
TO: Dawn M. Rothenhoefer <*************@concretepandp.com>
CC: Mike Barna <******@concretepandp.com>
SUBJECT: Re: FW: Blemished, used, or second 18" D x 6'L (or longer
preferably 20') precast concrete pipe
CAUTION: This email originated from outside your organization.
Exercise caution when opening attachments or clicking links,
especially from unknown senders.
Hi Dawn,
I have been holed up catching up on a lot of projects. The
driveway
is one. Please debit the attached credit card on FRIDAY, APRIL 24,
2020 for the pipes. If you're unable, I can send a check. Please
advise. And be safe.
Thanks.
****** *******
3491 Freedomown Road
Crisfield, MD XXXXX-XXXX
On XXXX-XX-XX XX:XX, Dawn M. Rothenhoefer wrote:
Thank you. We will set them aside for you.
DAWN ROTHENHOEFER _Dispatch _ CONCRETE PIPE & PRECAST, LLC
PO Box XX XXXX Dorsey Run Rd. Jessup, MD XXXXX
Main: 410.799.2600 ext 5389
DIRECT: XXX-XXX-XXXX Fax 410.799.0436
*************@concretepandp.com
_OUR UPDATED WEBSITE NOW HAS MORE USER CONTENT, INCLUDING CATALOG
DRAWINGS, DESIGN GUIDES, AND OTHER REFERENCE MATERIAL! ___
_CHECK IT OUT AT: __WWW.CONCRETEPANDP.COM_ (XX (X))__
FROM: *******, ****** (mailto:******@eastnymanagement.net)
SENT: Thursday, February 6, XXXX XX:XX AM
TO: Dawn M. Rothenhoefer <*************@concretepandp.com>
CC: Mike Barna <******@concretepandp.com>
SUBJECT: Re: FW: Blemished, used, or second 18" D x 6'L (or longer
preferably 20') precast concrete pipe
CAUTION: This email originated from outside your organization.
Exercise caution when opening attachments or clicking links,
especially from unknown senders.
Good morning,
I need them ASAP. Since CC&P doesn't deliver seconds, I am
working
on offloading. It will take some time. But I will pay by credit card
so they 2 lengths are set aside (and not sold) by at the latest next
week.
Thank you.
Yours,
****** *******
On XXXX-XX-XX XX:XX, Dawn M. Rothenhoefer wrote:
Good Morning,
Yes, we have 2 pieces of 18" pipe that fit your needs. Our
loading
hours are 7:00 am to 3:00 pm Monday through Friday.
Thank you.
DAWN ROTHENHOEFER _Dispatch _ CONCRETE PIPE & PRECAST, LLC
PO Box XX XXXX Dorsey Run Rd. Jessup, MD XXXXX
Main: 410.799.2600 ext 5389
DIRECT: XXX-XXX-XXXX Fax 410.799.0436
*************@concretepandp.com
_OUR UPDATED WEBSITE NOW HAS MORE USER CONTENT, INCLUDING CATALOG
DRAWINGS, DESIGN GUIDES, AND OTHER REFERENCE MATERIAL! ___
_CHECK IT OUT AT: __WWW.CONCRETEPANDP.COM_ (XX (X))__
FROM: Mike Barna
SENT: Thursday, February 6, XXXX XX:XX AM
TO: ******@eastnymanagement.net
CC: Dawn M. Rothenhoefer <*************@concretepandp.com>
SUBJECT: RE: FW: Blemished, used, or second 18" D x 6'L (or longer
preferably 20') precast concrete pipe
Sorry to hear that.
The only thing that I can send you would be our quote with the
prices
on it. Maybe that will work for you. But please email Dawn at
*************@concretepandp.com to make sure that we have the
pipe.
MIKE BARNASALES REPRESENTATIVECONCRETE PIPE & PRECAST, LLC
PO BOX XX XXXX DORSEY RUN ROAD JESSUP, MD. XXXXX
DIRECT: XXX-XXX-XXXX CELL: XXX-XXX-XXXX
******@CONCRETEPANDP.COM
We are committed to making Concrete Pipe & Precast the preferred
supplier for our customers by delivering outstanding value,
continuous
innovation, and exceptional customer experience by consistently
fulfilling our promise: "Not Just Concrete, Concrete
Solutions." www.ConcretePandP.com (X) (X (X)) (X (X)) (XX
(3))
FROM: *******, ****** (mailto:******@eastnymanagement.net)
SENT: Thursday, February 6, XXXX X:XX AM
TO: Mike Barna <******@concretepandp.com>
CC: ******* ******* <********@concretepandp.com>
SUBJECT: Re: FW: Blemished, used, or second 18" D x 6'L (or longer
preferably 20') precast concrete pipe
IMPORTANCE: High
CAUTION: This email originated from outside your organization.
Exercise caution when opening attachments or clicking links,
especially from unknown senders.
I do not make telephone calls. I have a respiratory disorder
suffered at Ground Zero on 9/11 while volunteering in my official
capacity as an emergency medical technician - defibrillator with a
local agency. The pick-up needs to go off without any hitches. I
will
be borrowing someone else's equipment to pick these pipes up. I
simply
cannot afford for the pipe not to be there. So, I will pay for
them
next week when I get paid. That way there is no reason for them
not
to
be at the location once I get my end (unloading which I am working
on
now) situated, which is why I requested a purchase order.
Yours,
****** *******
3491 Freedomtown Road
Crisfield, MD XXXXX-XXXX
On XXXX-XX-XX XX:XX, Mike Barna wrote:
Please check with Dawn at XXX-XXX-XXXX before you send a truck
over
to
make sure we have them.
MIKE BARNASALES REPRESENTATIVECONCRETE PIPE & PRECAST, LLC
PO BOX XX XXXX DORSEY RUN ROAD JESSUP, MD. XXXXX
DIRECT: XXX-XXX-XXXX CELL: XXX-XXX-XXXX
******@CONCRETEPANDP.COM
We are committed to making Concrete Pipe & Precast the preferred
supplier for our customers by delivering outstanding value,
continuous
innovation, and exceptional customer experience by consistently
fulfilling our promise: "Not Just Concrete, Concrete
Solutions." www.ConcretePandP.com (X) (X (X)) (X (X)) (X
(5)) (9
(9))
FROM: *******, ****** (mailto:******@eastnymanagement.net)
SENT: Thursday, February 6, XXXX X:XX AM
TO: Mike Barna <******@concretepandp.com>
SUBJECT: Re: FW: Blemished, used, or second 18" D x 6'L (or longer
preferably 20') precast concrete pipe
CAUTION: This email originated from outside your organization.
Exercise caution when opening attachments or clicking links,
especially from unknown senders.
That's fine. I am making arrangements now to offload. Once I set
that
up, I can pick up the pipe.
On XXXX-XX-XX XX:XX, Mike Barna wrote:
We do not generate paperwork for second grade pipe pickups. We
will
give you a receipt when the pipe are picked up.
MIKE BARNASALES REPRESENTATIVECONCRETE PIPE & PRECAST, LLC
PO BOX XX XXXX DORSEY RUN ROAD JESSUP, MD. XXXXX
DIRECT: XXX-XXX-XXXX CELL: XXX-XXX-XXXX
******@CONCRETEPANDP.COM
We are committed to making Concrete Pipe & Precast the preferred
supplier for our customers by delivering outstanding value,
continuous
innovation, and exceptional customer experience by consistently
fulfilling our promise: "Not Just Concrete, Concrete
Solutions." www.ConcretePandP.com (X) (X (X)) (X) (X (X)) (X
(2))
(8
(2))
FROM: *******, ****** (mailto:******@eastnymanagement.net)
SENT: Thursday, February 6, XXXX X:XX AM
TO: Mike Barna <******@concretepandp.com>
SUBJECT: Re: FW: Blemished, used, or second 18" D x 6'L (or longer
preferably 20') precast concrete pipe
CAUTION: This email originated from outside your organization.
Exercise caution when opening attachments or clicking links,
especially from unknown senders.
I need two. Please send me a purchase order by e-mail. I have to
ask
around for someone with the equipment to unload such heavy pipes
on
my
end.
On XXXX-XX-XX XX:XX, Mike Barna wrote:
18" second grade pipe picked up at Jessup Md. $13.00 per foot or
$104.00 per 8' section. Please add 6% sales tax.
MIKE BARNASALES REPRESENTATIVECONCRETE PIPE & PRECAST, LLC
PO BOX XX XXXX DORSEY RUN ROAD JESSUP, MD. XXXXX
DIRECT: XXX-XXX-XXXX CELL: XXX-XXX-XXXX
******@CONCRETEPANDP.COM
We are committed to making Concrete Pipe & Precast the preferred
supplier for our customers by delivering outstanding value,
continuous
innovation, and exceptional customer experience by consistently
fulfilling our promise: "Not Just Concrete, Concrete
Solutions." www.ConcretePandP.com (X) (X (X)) (X (X)) (X)
FROM: *******, ****** (mailto:******@eastnymanagement.net)
SENT: Thursday, February 6, XXXX X:XX AM
TO: Mike Barna <******@concretepandp.com>
CC: ******* ******* <********@concretepandp.com>
SUBJECT: Re: FW: Blemished, used, or second 18" D x 6'L (or longer
preferably 20') precast concrete pipe
IMPORTANCE: High
CAUTION: This email originated from outside your organization.
Exercise caution when opening attachments or clicking links,
especially from unknown senders.
Good Morning Gents,
I can pick it up. But I am closer to Virginia than I am to Jessup
(Doesn't CC&P have a facility in the Tidewater area of Virginia?)
Nevertheless, let's start making arrangements now. I have to ask
around for someone to unload it on my end, though. Since **** was
copied in can he simply give me a price on one length of pipe? If
the
price is right, I need two. The average medium duty truck is
approximately 8' wide. Tractor-trailers are slightly wider.
Thanks.
****** *******
On XXXX-XX-XX XX:XX, Mike Barna wrote:
Hello ******,
Our concrete pipe come in 8' lengths. We may have some second
grade
pipe on our yard that will work for you. Please contact our Jessup
pipe plant manager ******* *******. He can be reached at
XXX-XXX-XXXX.
Please note that we do not deliver second grade pipe. You will
need
to
pick the pipe up at our Jessup location. If the pipe are available
and
you are able to pick them up we will load them onto your truck at
no
cost.
The weight of the pipe is approximately 1,550 pounds per section.
MIKE BARNASALES REPRESENTATIVECONCRETE PIPE & PRECAST, LLC
PO BOX XX XXXX DORSEY RUN ROAD JESSUP, MD. XXXXX
DIRECT: XXX-XXX-XXXX CELL: XXX-XXX-XXXX
******@CONCRETEPANDP.COM
We are committed to making Concrete Pipe & Precast the preferred
supplier for our customers by delivering outstanding value,
continuous
innovation, and exceptional customer experience by consistently
fulfilling our promise: "Not Just Concrete, Concrete
Solutions." www.ConcretePandP.com (X) (X (X)) (X (X)) (X
(XX)) (X)
(1 (6))
(1 (2))
(1
(2))
FROM: Hank Gottschalk
SENT: Thursday, February 6, XXXX X:XX AM
TO: Mike Barna <******@concretepandp.com>
SUBJECT: FW: Blemished, used, or second 18" D x 6'L (or longer
preferably 20') precast concrete pipe
IMPORTANCE: High
FROM: *******, ****** (mailto:******@eastnymanagement.net)
SENT: Thursday, February 6, XXXX X:XX AM
SUBJECT: Blemished, used, or second 18" D x 6'L (or longer
preferably
20') precast concrete pipe
IMPORTANCE: High
CAUTION: This email originated from outside your organization.
Exercise caution when opening attachments or clicking links,
especially from unknown senders.
I learned about CC&P LLC while driving past a CC&P storage
yard/facility on Route 175 to make a produce delivery at Sysco
located
8000 Dorsey Run Rd, Jessup, MD XXXXX yesterday afternoon. I need
the
cost (with shipping and delivery) of one blemished, used, or
second
18" D x 6'L (or longer preferably 20') precast concrete pipe I
cannot
afford a brand new one). I am just a poor, working country boy,
not
a
large corporation. It will be used as a culvert pipe for my little
piece of the American dream. And it needs to be placed in the
culvert
on the Eastern side of the property (corner lot) located at Walter
Jones Road so heavy trucks can back on to the property. I need it
ASAP!
Thank you.
****** *******
3491 Freedomtown Road
Crisfied, MD XXXXX-XXXX
No problem.
Just contact us when you are ready to move forward.
MIKE BARNASALES REPRESENTATIVECONCRETE PIPE & PRECAST, LLC
PO BOX XX XXXX DORSEY RUN ROAD JESSUP, MD. XXXXX
DIRECT: XXX-XXX-XXXX CELL: XXX-XXX-XXXX
******@CONCRETEPANDP.COM
We are committed to making Concrete Pipe & Precast the preferred
supplier for our customers by delivering outstanding value, continuous
innovation, and exceptional customer experience by consistently
fulfilling our promise: "Not Just Concrete, Concrete
Solutions." www.ConcretePandP.com (2)
FROM: *******, ****** (mailto:******@eastnymanagement.net)
SENT: Friday, April 24, XXXX X:XX AM
TO: Mike Barna <******@concretepandp.com>
SUBJECT: Re: FW: FW: Blemished, used, or second 18" D x 6'L (or longer
preferably 20') precast concrete pipe
CAUTION: This email originated from outside your organization.
Exercise caution when opening attachments or clicking links,
especially from unknown senders.
Hey Mike,
I am broke. I thought that something would have come through by now
for my business or for me individually. I have not gotten anything. Is
there a chance we can hold off until I give the green light?
Thanks.
******
On XXXX-XX-XX XX:XX, Mike Barna wrote:
Sent from Mail for Windows
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