Business ProfileforGranite Outlet Of Maryland, Inc.

I stopped by in person to Granite Outlet in search of a piece of matching granite 25x36 inches to extend an existing counter in my house. When initially looking through the samples they had i thought i found one that was a match. The sales person said before they would cut it to the size of 25x36 and istall i would need to pay 50% of the material and install charge ($282.47) They explained the process was to stop out and make sure my desired size of 25x36 inches was correct and then they would cut it and bring it back out for install. Before the piece was to be picked up and shipped to beltsville where it would be cut and returned to installer i decided to take a sample up and match itn exactly outside in their yard. I notced it was not an exact match and returned to the office to explain i did not want it delivered to beltsville to be cut and installed becaue it didn't match and would not work. They then said I would only get back $82 back and they would keep $200 for not buying the mismatched granite. They acnowledged the granite doesn't match and they have no matching to install but they say they now want $200 for the guy that measured my granite after i gave them the measurements This was never disclosed when i initially came in and the sales person said i was paying for the material and install as stated on the receipt.